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Open nowPosted 6 days ago

Vacation Advisor - Reservation Sales - Work From Home (Must live in San Marcos, CA area)

mymvw16 open roles

Where
San Marcos, CA
Work mode
Remote
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Your applicationOpen nowVacation Advisor - Reservation Sales - Work From Home (Must live in San Marcos, CA area)mymvw · San Marcos, CA
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The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. mymvw postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.5%7 days
  4. 15.5%14 days
  5. 33.9%30 days
This job: posted 6 days ago

mymvw median: 6 days open

The posting

Job Summary

  • Communicate with potential owners via telephone to schedule preview package reservations.
  • Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements.
  • Overcome potential owner objections while maintaining a polite and enthusiastic demeanor.
  • Leverage guest loyalty to the brands to persuade callers to reserve dates for the vacation ownership preview package.
  • Confidently ask the potential owner to reserve dates for the package.
  • Use sales techniques to overcome objections while maintaining a polite and enthusiastic demeanor.
  • Contact an appropriate call center individual, leader or department, if needed, to resolve guest calls, requests, or problems.
  • Answer questions about vacation destinations and resort facilities and services.
  • Check the availability of accommodations and dates, and suggest alternatives when the first choice is not available.
  • Promote accommodation upgrades and extra nights to drive additional revenue when available.
  • Clearly explain the requirements for reserving dates for a preview package and attending a vacation ownership sales presentation.
  • Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Comply with quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors. #ihvocc
  • #callcenter#reservations#sales#activations

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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