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Open nowPosted 10 hours ago

Senior Business Analyst

N-iX132 open roles

Where
Ukraine
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Your applicationOpen nowSenior Business AnalystN-iX · Ukraine

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. N-iX postings stay open a median of 18 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 10 hours ago

N-iX median: 18 days open

The posting

N-iX is looking for a skilled Senior Business Analyst to join the team.

About the project:

Our customer is a full quote-to-cash ERP/PSA used by field service companies (system integrators) that install and maintain physical equipment - AV systems, security cameras, fire alarms, HVAC. The platform covers:

  • Sales: opportunities, quoting, ordering
  • Projects: project management, resource scheduling
  • Service: dispatch, ticketing, field technician management
  • Finance: accounting, GL, invoicing, purchasing (the financial core is central to everything)
  • Reporting: data sources, dashboards, report builder
  • Mobile app: native iOS and Android for field technicians (dispatch, tasks, timesheets, scheduling, offline sync)

All modules feed into a single financial core. The platform is sold as an all-or-nothing product today - no modular subscriptions.

Responsibilities:

  • Requirements elicitation - interviews, workshops, stakeholder sessions, effectively managing multiple approval layers and iterations.
  • Critical analysis - identifying gaps, conflicts, and edge cases in stated needs
  • Specification writing - user stories with clear acceptance criteria and DoD, specs written against the variability surface
  • Create process diagrams using BPMN or other modeling tools when necessary.
  • Scope management - tracing every change into WBS and estimate impact
  • Facilitate workshops, meetings, and requirement clarification sessions. Proactively build trust, manage conflicts within cross-functional teams, handle unavailable or demanding stakeholders, and drive prioritization.
  • Documentation - process flows, data models, living specifications
  • Stakeholder communication - acting as the bridge between business and delivery
  • Backlog prioritization - collaborating with the PO/PM
  • Delivery support - resolving ambiguity for the team during development
  • Acceptance validation - verifying delivered functionality against requirements, alongside QA

Requirements:

  • 5+ years of commercial experience as a System/Business Analyst, demonstrating a clear Senior-level proficiency
  • Strong analytical, critical thinking, and systemic problem-solving skills.
  • Proven track record in the development and deployment of WEB and Mobile products
  • Proven track record of writing and structuring requirements from scratch, with the ability to navigate ambiguity when documentation is missing.
  • Practical experience working in vendor-driven environments with complex stakeholder structures and iterative approval loops.
  • Ability to lead and monitor tasks from the initial requirement phase through to final product launch.
  • Hands-on experience with BPMN and UML notations to map business processes and identify bottlenecks
  • Practical experience in REST API design and a solid understanding of microservices architecture
  • Experience working closely with UI/UX designers, Backend/Frontend developers, QA, and DevOps engineers
  • Experience working with non-functional requirements (scalability, security, performance)
  • Excellent communication skills, including presentation and knowledge sharing experience

We offer*:

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits

*not applicable for freelancers

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