Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

ClosedPosted 84 days ago

Senior CRM Specialist

N2652 open roles

Where
Berlin

This posting closed on 2026-10-02. 52 other N26 postings are live.

Get the CV for this job

From $25 per CV, paid once. No subscription.

Still open, like this oneLive
  1. Site Reliability Engineer - Data Platform13h agoN26 · Berlin
  2. Site Reliability Engineer - Data Platform13h agoN26 · Barcelona
  3. Strategy & Operations: Customer Risk Lifecycle13h agoN26 · Berlin
  4. Head of Business Internal Audit1d agoN26 · Berlin

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. N26 postings stay open a median of 9 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 84 days ago

N26 median: 9 days open

The posting

About the opportunity

As a Senior CRM Specialist (Engagement & Retention), you’ll own the customer journey from month two onwards. You’ll play a pivotal role in keeping our millions of users active, engaged, and thriving within the N26 ecosystem. This is a true 50/50 hybrid role: you will split your focus between driving high-level lifecycle strategy and rolling up your sleeves to execute campaigns natively. You'll join our high-performing CRM team in Berlin to solve our most critical retention and reactivation puzzles.

In this role you will:

Operational Excellence (50%)

  • Execute multi-channel CRM campaigns, employing a holistic approach to engage effectively with our customer base.
  • Collaborate closely with cross-functional teams and stakeholders to ensure the seamless delivery of complex campaigns, leveraging your operational expertise.
  • Champion adherence to established processes, both within your role and among stakeholders, to maximise campaign efficiency and operational excellence.
  • Conceptualise, set up, and maintain automated communication workflows that support the achievement of CRM key performance indicators.

Analytic mastery

  • Collaborate with data analytics and data engineers to ensure a data driven approach to your work.
  • Utilise A/B testing methodologies to optimise campaign performance, leveraging your technical and analytic proficiency.
  • Own and report on the development of your KPI’s.

Strategic Leadership (50%)

  • Collaborate closely with the CRM team and seasoned CRM managers to conceptualise and plan new strategic campaigns that align with the company's overarching goals.
  • Lead the implementation of these strategic initiatives, leveraging your strategic insights and operational expertise to drive success.
  • Apply data-driven insights and your understanding of customer segments to ensure targeted messaging and the achievement of strategic objectives.

What you'll need to be successful:

  • Bachelor's degree in Marketing, Business, or a related field (or equivalent work experience).
  • 3+ years of experience in CRM roles
  • Proven track record in CRM campaign execution and optimisation at a senior level.
  • Strong technical skills, including HTML, SQL and A/B testing, to ensure operational excellence.
  • Proficiency in CRM tools to drive effective campaigns. Braze experience is a strong plus.
  • Data-driven mindset with the ability to analyse and interpret campaign performance data.
  • Excellent communication and collaboration skills to lead cross-functional teams effectively.
  • Creative problem-solving ability combined with a strategic mindset to drive innovation in CRM initiatives.
  • Experience with reactivation programs is a strong plus.

What’s in it for you?

  • Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
  • Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
  • As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
  • Additional day of annual leave for each year of service.
  • A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and backgrounds.
  • A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Do you see yourself thriving in this role? We’d love to see your application even if you don’t meet 100% of the criteria. You may just be the right fit for this or other roles!

Equal Opportunities

At N26, we believe our strength lies in our people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success. We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages.

We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We’re here to support you!

Discover more about Diversity & Inclusion at N26: https://n26.com/en-eu/diversity-and-inclusion

Posting text belongs to the employer. Removal requests: contact us.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against N26's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on N26's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    N26's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.