The posting
WHO WE ARE
Nando’s PERi PERi USA is a growing restaurant group with deep roots in South Africa and an even deeper love for people, food, and community. We’re famous for our flamegrilled chicken, our PERiPERi sauce, and the warmth we bring to every Casa. We’re building the most loved restaurant brand in North America — one that leads with care, compassion, and kindness. When we say “I am because we are,” we mean it.
OUR VISION
At Nando’s, we put people at the heart of everything we do. We lead with our values, act with Ubuntu, and create experiences that change lives together — every day and everywhere. Our Local Restaurant Marketing (LRM) team brings this vision to life in our neighborhoods, building relationships that strengthen our brand and fuel our growth.
ROLE SUMMARY
The Local Restaurant Marketing Manager is the heartbeat of Nando’s in the DMV community — a connector, storyteller, and brand ambassador who brings our culture to life outside the four walls of our restaurants. This role blends strategy with hands on execution, partnering closely with Patraos, Area Directors, and the Marketing team to drive local awareness, build community partnerships, and support restaurant level growth.
This Manager level role executes local marketing plans, amplifies national campaigns, and builds relationships that strengthen our presence across the DMV region. The LRM Manager trains restaurant leaders on local marketing best practices, supports events and activations, and ensures every touchpoint reflects the Nando’s feel — warm, bold, and full of heart.
WHAT YOU’LL LEAD & DELIVER
Restaurant Marketing & Local Activation
- Lead, coordinate, and actively participate in all local marketing initiatives across the DMV region.
- Localize national campaigns and bring them to life in the community with creativity and cultural relevance.
- Support Patraos with ordering materials, collateral, and campaign execution.
- Respond to adhoc requests from Area Directors and Patraos, including voucher distribution, POS needs, and local collateral customization.
- Partner with Nandocas to execute sampling events that spark curiosity and drive future visits.
Communication & Influence
- Ensure all external messaging reflects Nando’s tone of voice, values, and brand standards.
- Promote marketing programs internally to build excitement, clarity, and buyin across field teams.
- Help Area Directors and Patraos evaluate and prioritize local opportunities, guiding them toward initiatives with the highest ROI and strongest brand alignment.
- Collaborate with Training to build regional training plans that bring LRM strategies to life at the restaurant level.
Community & Industry Engagement
- Represent Nando’s with pride at local festivals, community events, university activities, and industry gatherings.
- Build and maintain relationships with key partners — schools, universities, apartment communities, nonprofits, cultural organizations, and local businesses.
- Support multicultural outreach efforts, especially with Black and Hispanic leaning organizations, ensuring our brand shows up with authenticity and respect.
Reporting, Insights & Knowledge Sharing
- Analyze the effectiveness of local marketing initiatives and pilot programs, identifying trends and actionable learnings.
- Present insights and best practices to leadership and share wins across the DMV region.
- Monitor competitor activity and surface insights that may influence local strategy or operational decisions.
WORK ARRANGEMENT
This role is based in Washington, D.C. and includes regular onsite presence at our Restaurant Support Office, with flexibility to work remotely when the schedule allows. Onsite participation in team meetings and key touchpoints is required, and some schedule flexibility will be needed to support those commitments. You will have the option to work from home or at a local Nando’s restaurant when you are not on business travel or required to be in the office.
PAY RANGE
Compensation is based on experience, skills, internal alignment, and market considerations. The upper end of the range is reserved for candidates with extensive experience.
BENEFITS
- 401(k) with company match*
- Comprehensive medical, dental, and vision plans
- Wellness reimbursement
- Technology reimbursement
- Additional perks and programs that support your wellbeing
EQUAL EMPLOYMENT OPPORTUNITY
Nando’s North America provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind. We celebrate diversity and are committed to creating an inclusive environment for all Nandocas.
ROLE REQUIREMENTS
- Bachelor’s degree or equivalent experience.
- 3+ years of marketing experience (field or hospitality preferred).
- Proven ability to build and maintain strong relationships with internal and external partners.
- Strong collaborator who enjoys working with diverse groups and supporting team members.
- Exceptional interpersonal, written, and verbal communication skills.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Proficiency in Microsoft Word, Excel, Outlook, and digital tools.
- Valid driver’s license and clean driving record.
- Ability to travel between restaurant locations up to 50% of the time.
- Flexibility to support night and weekend events as needed.
- Outgoing, vibrant, and proactive — someone who brings energy and optimism to every interaction.
- Scrappy, responsive, and comfortable navigating ambiguity.
At Nando's, we believe in offering competitive pay that reflects the value you bring, the impact you'll make on our team, and the local market.
Compensation Range: 89,000 - 105,000 plus opportunity for bonus
Pay Transparency Notice: The compensation range listed above is provided for information purposes and may be updated based on market conditions, business needs, and applicable laws. Actual compensation will be determined based on work location, experience, and internal equity.
Benefits & Perks
- Medical, dental, and vision coverage, plus life, short-term disability, and long-term disability insurance.
- PTO accrued each pay period.
- Paid Sick & Safe Leave in accordance with applicable laws.
- 401(k) retirement plan with a company match of up to 4% after one year of service.
- Reimbursement for wellness, technology, and meals from Nando's.
- Career growth and development opportunities within a growing brand.
Benefits eligibility and plan details are subject to the terms of the applicable benefit programs.
YOUR FIRST 90 DAYS
The first 90 days of your employment will be a mutual onboarding and learning period, where both you and Nando's ensure you are set up for success in the role and that expectations are clear and aligned. We'll connect regularly to review progress, provide support, and ensure you have what you need to succeed. Employment with Nando's always remains at-will.
Nandos North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
