The posting
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
We are seeking an experienced HVAC Service Manager of Facilities to lead maintenance and service operations for Class A Commercial Office & Retail properties in Scottsdale and Gilbert, Arizona.
This role combines hands-on technical expertise with people leadership, operational oversight, and a commitment to delivering exceptional customer service. The ideal candidate brings extensive HVAC experience, strong troubleshooting capabilities, and a proven ability to develop and lead high-performing teams.
Preferred Qualifications
- Extensive experience servicing and maintaining commercial HVAC systems.
- Advanced mechanical aptitude with strong diagnostic and troubleshooting skills.
- Demonstrated expertise with TRANE controls, building automation systems, and related technologies.
- Previous leadership experience managing HVAC technicians or field service teams.
- Strong communication, organizational, and problem-solving skills.
- Ability to effectively balance technical responsibilities with team leadership and operational management.
- Proven ability to lead by example in a fast-paced, service-oriented environment.
Success Profile
The successful candidate is a hands-on leader who can provide technical guidance when needed while effectively managing people, processes, and customer expectations. They are committed to maintaining high service standards, developing talent, and ensuring operational excellence across the HVAC service organization.
Internal Note: Compensation Grade G3
Job Description Summary
Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide Realty facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you!
As a Manager, you'll lead a staff responsible for facility maintenance services including landscape, day and night services/sanitation, minor carpentry, painting and plastering You also may contract with and be responsible for the work performed by maintenance vendors.
Job Description
Key Responsibilities:
- Leads a staff of facilities maintenance supervisors and workers who perform general maintenance service and repairs.
- Ensures efficient care of all grounds and support equipment, through the direction of a technical support staff made up of skilled and unskilled trades and the purchase of necessary outside technical and non-technical support services.
- Leads staff responsible for the general maintenance of electrical systems as well as electrical fixtures, apparatus, equipment and wiring such as motors, lighting fixtures, generators, circuit breakers and transformers and general maintenance of HVAC and life safety systems.
- Leads staff responsible for janitorial and yard labor functions.
- Develops innovative work procedures and methods to minimize property management expense.
- Develops and administers appropriate safety policies and procedures. Responsible for performance of safety measures.
- Identifies current maintenance needs and formalizes and approves operating plans and budgets to increase quality and efficiency within the company's facilities. Handles the negotiation and selection of outside contractor services and products to meet and align with facility maintenance objectives.
- Contributes to overall strategic visions and integrates a broad range of ideas regarding facility maintenance and operations.
- Manages associates, including performance management, salary planning and administration, training and development, workflow planning and day-to-day administration, hiring and placement and disciplinary actions.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director/Officer; responsible for assigned maintenance teams and supervisors.
Typical Skills and Experiences:
Education: Undergraduate or technical/vocational studies with equivalent work experience. Specialist training in property management.
License/Certification/Designation: Prefer various related certifications such as Certifications in Level I Vibration Analyst and Thermographer; relevant State Hydronics License, State HVAC License and CFC refrigerant.
Experience: Eight years of relevant experience in facility maintenance services including carpentry/structural, painting, plastering, Prior managerial/supervisory experience is strongly preferred.
Knowledge, Abilities and Skills: Proven knowledge facility maintenance and planning methods, programs, practices and procedures. Must have extensive knowledge in facility management. Strong understanding of project management concepts and practices. Have a detailed understanding of all buildings, electrical, fire EPA, and other federal, state and local codes and regulations. Must have a thorough knowledge of financial statement preparation, budgeting and financial analysis concepts and techniques. Must have the ability to lead a facility maintenance staff responsible for the planning, installation, maintenance, testing, repair and operations of building, electrical, HVAC and life safety systems. Must have the ability to develop and implement facility maintenance programs and practices. Ability to lead and plan diverse facility maintenance and operation projects. Must have the ability to lead staff and evaluate and recommend solutions to facility maintenance problems and incidents. Must have strong project management and leadership skills. Must have a command of all skills necessary for verbal and written communication with all levels of associates and external contractors.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Building maintenance environment. Non-standard work hours as needed. May be required to work rotating shifts. A valid driver’s license and safe driving record is required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit and/or background check will be required as part of the selection process.
Safety Sensitive: This job has been identified as a Safety Sensitive position and, according to our substance free workplace program, may be subject to random alcohol and other drug testing.
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Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Manager, Building Services - Realty Investors - SS : $97,000.00-$180,000.00
The expected starting salary range for Manager, Building Services - Realty Investors - SS : $97,000.00 - $145,000.00
