The posting
About Wonder
Everything’s on the menu at Wonder. Except compromise.
Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.
Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.
Join us as we work to make great food more accessible.
Within Wonder, the Robotics team is a core pillar of our innovation strategy. We build the automation solutions that help make Wonder’s 'no-compromise' promise possible at scale. Our mission is to use robotics to enable incredible variety and culinary authenticity. By reimagining the kitchen environment, we improve the daily experience of our team members and ensure every customer receives a perfect meal, every time.
The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible.
About The Opportunity
We're seeking a Product Compliance Engineer to play a critical role in launching Wonder's next generation of food automation products. You will be the technical bridge between our engineering teams and regulatory bodies, ensuring our innovative products meet all UL and NSF safety and sanitation requirements. You will work directly with UL and NSF to certify new products while maintaining compliance for our existing Infinite Kitchens deployed across 30+ locations.
We are looking for someone who is excited to hit the ground running and be a part of a growing team building new, innovative products.
The Impact You Will Make
- Manage the end-to-end UL listing and NSF certification process for new food automation products, working within tight development timelines to bring innovative technology to market.
- Translate UL and NSF standards into clear design requirements for the Mechanical, Electrical, and Software teams.
- Serve as the primary liaison with UL, NSF, and other testing laboratories to facilitate compliance testing, manage field evaluations, and resolve technical questions throughout the certification process.
- Identify and conduct required product testing—including heating tests, ground-bonding verification, mechanical safety assessments, and material compatibility validation—to ensure UL and NSF compliance.
- As needed, suggest alternative NRTLs and work with stakeholders across the Wonder organization to determine which NRTLs are acceptable and required for our products.
- Maintain accurate records of certifications and documentation, such as the UL critical components list, testing requirements and procedures, and NSF Food Zone materials.
- Handle UL and NSF purchase orders, invoicing, and vendor relationships to ensure smooth certification processes.
- Audit and maintain our production Bills of Materials (BOMs) for UL and NSF compliance.
- Work closely with our contract manufacturers during Initial Production Inspections (IPIs) and periodic audits, taking action on any findings.
- Assist the design team with researching alternate materials that conform to relevant NSF/UL standards, establishing vendor contacts with material suppliers as needed.
What You Bring to the Table
Education & Experience
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- 4+ years of experience working with UL or a similar NRTL to obtain or maintain product listings.
- Experience performing testing to UL or similar NRTL standards, including the use of dataloggers, thermistors, and mechanical safety testing equipment.
- Experience participating in the new product design process to flag potential compliance issues early and influence design decisions.
- Bonus: Experience working with NSF standards, specifically NSF 2, 4, 7, 18, 51, 169, and/or 170.
Professional Skills
- Exceptional attention to detail with a proven ability to manage multiple certification projects simultaneously.
- Ability to read and interpret mechanical drawings, electrical schematics, and BOMs.
- Excellent written and verbal communication skills for interfacing with regulatory bodies, testing labs, and cross-functional engineering teams.
- Creative approach to resolving compliance challenges and finding practical solutions that balance safety requirements with engineering constraints.
- Willingness to travel occasionally for on-site field evaluations, including up to 1 day per week to our contract manufacturer in Westborough.
This role requires a minimum of 3 days a week in the office, with additional days as needed based on project demands.
This role is based in our Boston office in Charlestown, MA.
Massachusetts: $124,000-$145,000 per year.
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
Benefits
The benefits applicable to this role include a competitive compensation package with equity and a 401(k). We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands.
Eligibility, effective dates, and available plan options vary by employment classification and location. To learn more about benefits for this role, visit our Careers page here.
A Final Note
At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.
We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.
