The posting
MISSION
Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.
In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.
Role Purpose
You own the clinical bar across the Neko clinics in the North (currently Birmingham and Manchester) or South (currently London) regions of the UK.
That means every consultation in your area meets the same threshold of safety, quality, and member experience across your region. It means the clinical teams working with you are developing, not just performing. It means clinical issues are being seen and addressed before they show up in audits or member complaints. And it means the quality metrics for your region are known, owned and moving in the right direction. And it means clinical judgment shows up at the table when operational decisions are being made.
You'll partner closely with the UK Medical Director, who holds final clinical authority for the UK market, and operate in true dyad partnership with the Area Clinic Manager for your region who owns the operational side. The clinical health of the region is yours.
What You'll Deliver in the First 6–12 Months
- Hold the clinical standard across every site in your area
- Manage and develop the clinicians in your region: performance conversations, development plans, coaching, and the honest feedback that turns good clinicians into great ones.
- Ensure lead clinicians in your market(s) are performing excellently and that the clinical teams have the appropriate clinical escalation pathways in place.
- Support clinical hiring for your area against defined criteria, and partner with the Training and Education team to close training gaps as they emerge.
- Own the review and closure of clinical incidents and near-misses in your area, making sure learnings are actually applied, not just documented.
- Own the quality metrics for your region: accountable for performance against Neko's medical quality goals at area level, including scan quality (perfect scan score), member follow-up quality and timeliness (perfect follow-up score and follow-up SLAs), clinical safety (Northstar Clinical Safety score) and clinician summary quality and timeliness. Review the data with your Area Clinic Manager each week and month, trace variation to root cause by site and clinician, set improvement actions, and report progress and risks to the UK Medical Director.
- Operate in true dyad partnership with the Area Clinic Manager: co-owning quality, member experience, and business goals, attending and contributing to Weekly and Monthly Business Reviews, and bringing clinical input into operational decisions before they're made.
- Round your sites regularly to observe, support, and listen, surfacing what's working so it can spread, and what isn't so it can be addressed.
- Build and maintain trusted relationships with the GPs, NHS trusts and private specialist clinicians who receive Neko referrals, monitoring referral quality and addressing breakdowns quickly.
- Know the UK regulatory landscape: CQC registration and inspection standards, GMC/NMC professional standards and revalidation, NHS and GP referral pathways and obligations, and UK-specific clinical rules, and flag emerging risks before they become problems.
- Lead or participate in clinical pilots as required - defining success, capturing learnings, and documenting outcomes so the rest of the company can learn from your region.
What We're Hiring For
- Holds the Bar at Scale. You're the kind of clinical leader who can make sure every consultation feels the same regardless of site or clinician, not by micromanaging, but by setting a clear standard, coaching to it, and noticing when it drifts. You're rigorous without being rigid.
- Develops the Clinicians You Lead. You take clinician development seriously. You give honest feedback even when it's uncomfortable. You spot what someone needs before they ask. You know the difference between a clinician who needs coaching and one who needs to leave, and you don't avoid either conversation.
- The Dyad That Actually Works. You bring clinical judgment into operational decisions before they're made and you stay constructive when clinical standards and operational targets pull in different directions. When you escalate, it's because something genuinely needs leadership attention, not because you've stopped trying to resolve it locally.
- Reads the Pattern, Not Just the Report. You don't just review the data. You see what it's telling you. You round your sites and notice things that don't show up in dashboards. When you spot a pattern you trace it to the root cause and you make sure the right people hear about it.
- Trusted Outside the Walls. The referral network, the regulators, the specialist clinicians who receive Neko members: these relationships sit with you. You represent Neko credibly because you're a credible clinician yourself. People in the local medical community know your name, and when you flag something, they take it seriously.
Minimum Requirements
- Full GMC registration with a license to practice, in good standing and with a current revalidation, and right to work in the UK.
- On the GMC GP Register with qualification (CCT or equivalent) in General Practice.
- 4+ years of medical leadership experience in the UK health system (NHS and/or private sector), including direct management of clinicians.
- Demonstrated experience holding clinical standards across multiple sites or a large clinical team.
Preferred
- Experience in preventive care, tech enabled healthcare or longitudinal care models.
- Experience operating in a clinical-operational dyad structure.
- Experience leading clinical pilots or scaling new clinical workflows across multiple sites.
Interviews are ongoing, so don’t hesitate to send in your application today!
