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Open nowPosted 70 days ago

Sales Operations Manager - Boston, MA

Neo Security Inc26 open roles

Where
Boston, MA
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Your applicationOpen nowSales Operations Manager - Boston, MANeo Security Inc · Boston, MA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Neo Security Inc's own form.

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The clock on this job

Early applications get read.

7.4% of postings close within 7 days. Measured by our own scanner across the market. Neo Security Inc postings stay open a median of 5 days.

Share of postings closed within
  1. 1.5%1 day
  2. 3.5%3 days
  3. 7.4%7 days
  4. 13.2%14 days
  5. 34.6%30 days
This job: posted 70 days ago

Neo Security Inc median: 5 days open

The posting

Neo Security is hiring a Sales Operations Manager to be the operational backbone of our go-to-market team, based full-time out of our Boston, MA office. You'll own the systems, processes, and data that keep the sales organization running efficiently — from Salesforce administration and territory/quota planning to forecasting, deal desk support, and sales reporting. You'll work closely with Sales leadership, Finance/RevOps, and Marketing to make sure the sales team has clean data, the right tools, and clear processes to hit their numbers.

This role suits a detail-oriented, analytical operator who enjoys being the person behind the scenes that makes a sales team run smoothly, and who's comfortable owning both the systems and the numbers.

What You'll Do

  • Own Salesforce administration, including user management, workflow automation, data hygiene, and integrations with other go-to-market tools.
  • Manage sales forecasting and pipeline reporting, ensuring leadership has accurate, timely visibility into the business.
  • Support territory design, account segmentation, and quota planning in partnership with Sales leadership and Finance.
  • Build and maintain dashboards and reports on pipeline, conversion rates, quota attainment, and other key sales metrics.
  • Provide deal desk support, helping reps navigate approvals, discounting, and non-standard deal structures.
  • Own and improve the lead-to-cash process in partnership with Marketing, Finance, and Sales, ensuring smooth handoffs at each stage.
  • Manage the sales tech stack (e.g., Salesforce, Outreach/Salesloft, Gong, LinkedIn Sales Navigator), evaluating and rolling out new tools as needed.
  • Support sales compensation processes, including commission calculations and plan documentation, in partnership with Finance and People.
  • Partner with Sales leadership on onboarding and enablement logistics for new sales hires, ensuring they're set up with the right tools and access.
  • Identify and drive process improvements to increase sales productivity and reduce administrative burden on reps.

Requirements

  • 4+ years of experience in sales operations, revenue operations, or a related role, ideally in B2B SaaS.
  • Strong hands-on Salesforce administration experience, including workflow automation, reporting, and data management.
  • Strong analytical skills, with experience building dashboards and reports that drive decision-making.
  • Experience supporting sales forecasting, territory planning, and quota-setting processes.
  • Excellent organizational skills and the ability to manage multiple stakeholders and priorities simultaneously.
  • Strong communication skills, with the ability to work effectively with sales reps, leadership, and cross-functional partners.
  • Comfortable working in a fast-paced environment with evolving processes and priorities.
  • Based in or able to relocate to the Boston, MA area, and available to work in-office full-time.

Nice to Haves

  • Salesforce Administrator certification.
  • Experience in cybersecurity, cloud infrastructure, or another technical B2B SaaS product.
  • Experience supporting sales compensation design and administration.
  • Familiarity with additional go-to-market tools (e.g., Outreach/Salesloft, Gong, 6sense, Clari).
  • Experience at an early-stage or high-growth startup, building sales operations processes from the ground up.
  • SQL or other data querying skills to support more advanced reporting and analysis.
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