Skip to content

Open nowPosted 137 days ago

Senior Data Analyst

Netomi23 open roles

Where
Gurugram
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Data AnalystNetomi · Gurugram
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Netomi's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 137 days ago

The posting

About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role:

As a Senior Data Analyst, you will be responsible for preparing, analyzing, and interpreting large datasets to support the development and evaluation of machine learning models. Your work will focus on ensuring high-quality data, identifying meaningful patterns, and generating actionable insights that contribute to AI-driven solutions. This role demands strong analytical skills, attention to detail, and a keen interest in working with machine learning data in a dynamic, fast-paced environment.

Responsibilities

  • Own enterprise client onboarding for agentic AI implementations, including data analysis, topic clustering, coverage planning, and workflow/action design
  • Design, implement, and optimize prompts, conversation flows, agent logic, and knowledge configurations for production AI agents
  • Deliver AI solutions end-to-end, from solution design through UAT, production launch, and post-go-live optimization
  • Own post-launch AI performance at the client level, driving improvements in containment, resolution quality, and handoff reduction
  • Analyze conversation data, quality signals, and DSAT drivers to identify root causes and optimization opportunities
  • Implement iterative improvements across prompts, workflows, actions, guardrails, and knowledge bases based on data and evaluation results
  • Collaborate with AI Quality & Evaluation teams to validate response accuracy, conversation quality, and regression risk
  • Partner with Client Analytics and ML-Ops teams to act on insights, platform changes, and production issues
  • Mentor junior analysts and engineers through design reviews, solution feedback, and applied AI best-practice guidance

Requirement

  • 5+ years of experience in applied AI, conversational AI, analytics, or AI-powered customer experience solutions
  • Hands-on experience with LLMs, prompt engineering, agent workflows, and tool/action-based AI systems
  • Experience working with real-world customer interaction data (chat, tickets, email, call transcripts, or voice data)
  • Strong analytical ability to diagnose and resolve AI behavior issues across prompts, knowledge, workflows, evaluation, and user experience
  • Working knowledge of SQL and Python for data analysis, experimentation, and debugging AI behavior
  • Ability to use Tableau, Power BI, or similar BI tools to analyze trends, quality signals, and performance metrics
  • Experience collaborating with cross-functional teams including analytics, quality, product, and ML-Ops
  • Comfortable working directly with enterprise customers and translating ambiguous requirements into clear, scalable AI solutions

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Netomi's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Netomi's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Netomi's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.