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CONSULTOR SAP CRM

NetPartners International227 open roles

Where
Lima, Peru
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Your applicationOpen nowCONSULTOR SAP CRMNetPartners International · Lima, Peru
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Share of postings closed within
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  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

CONSULTOR SAP CRM

Descripción de la empresa

Consultora

Descripción de la vacante

SAP CRM Consultant con enfoque operativo para ejecutar y dar soporte a las actividades diarias de CRM, principalmente en la configuración y ejecución de campañas, automatizaciones simples, segmentaciones básicas y reporteo operativo. Este rol es clave para asegurar la correcta operación de las campañas y la estabilidad de los procesos, trabajando con SAP como plataforma principal y de manera complementaria con herramientas como Salesforce y Emarsys.

Responsabilidades:

Configurar, programar y ejecutar campañas en SAP CRM (envíos, journeys simples y disparadores básicos).

Configurar automatizaciones simples en SAP (reglas básicas, segmentación simple, reintentos y pausas cuando aplique). Preparar campañas en la plataforma con insumos ya definidos (audiencias, contenidos, fechas y reglas), sin responsabilidad sobre la estrategia.

Ejecutar checklist operativo de calidad previo a los lanzamientos (parámetros,audiencias, enlaces, fechas y exclusiones).

Monitorear la ejecución y el estatus de campañas (enviadas, pausadas, con error, reintentos) y dar seguimiento a incidencias operativas.

Elaborar reportes operativos con métricas básicas y alertar desviaciones (sin análisis avanzado).

Realizar segmentaciones simples y validaciones básicas de datos para asegurar la correcta ejecución de las campañas.

Documentar procesos operativos y apoyar en la estandarización de buenas prácticas del área.

Brindar soporte operativo a usuarios internos en el uso del CRM y herramientas de automatización.

Requisitos: 5 años de experiencia en operación de CRM o herramientas de Marketing Automation. Experiencia práctica en SAP CRM y Emarsys para ejecución de campañas y automatizaciones simples (indispensable). Operación de campañas, automatizaciones simples y configuración básica en SAP CRM. Manejo operativo de datos: segmentaciones simples, filtros y validaciones básicas. Lectura y seguimiento de métricas básicas de campañas (envíos, aperturas, errores, estatus). Experiencia con plataformas de CRM o Marketing Automation. Salesforce CRM (nivel usuario operativo). Excel intermedio (filtros, tablas dinámicas simples, validaciones). Conocimientos básicos de HTML para edición ligera de emails (ajustes de texto, enlaces, imágenes y correcciones simples). Experiencia trabajando bajo metodologías ágiles (Scrum/Kanban). Conocimientos básicos de ABAP o debugging funcional (deseable). Experiencia en integraciones (IDocs, RFC, APIs). (deseable).

País de Asignación: Perú

Inicio del Proyecto: 2026-03-09

Duración del Proyecto: A demanda

Modalidad de Trabajo: Remoto

Idioma: español

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