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Run Pacer (Full Time) - Oxford Street

New Balance252 open roles

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Oxford Street, London Retail
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Your applicationOpen nowRun Pacer (Full Time) - Oxford StreetNew Balance · Oxford Street, London Retail
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The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market. New Balance postings stay open a median of 12 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted today

New Balance median: 12 days open

The posting

As the New Balance Run Pacer, your passion for running and fitness is an integral part of providing a premium service experience to our Run Store Consumers. Your time is spent one-on-one with the consumer and educating the staff on selling skills, product knowledge, and the brand.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Be the in-store running expert. Share your passion, knowledge, and experience with customers to help them find the perfect gear for their running goals.
  • Deliver an exceptional customer experience by guiding runners through the entire journey, from entry to purchase, ensuring they leave inspired and informed.
  • Drive performance and sales by achieving KPI’s and boosting the running category through personalized recommendations and product expertise.
  • Elevate running knowledge within the store by partnering with the Training Champion to educate and inspire the team on running products, trends, and best practices.
  • Actively stay up to date on running trends and maintain strong knowledge of competitor running products to provide informed advice and insights.
  • Engage with the local running community – participate in races, organize store runs, and build authentic connections with runners in your area.
  • Provide on-site support at New Balance sponsored running events, representing the brand and engaging with runners to create memorable experiences.
  • Maintain a premium store environment by following visual and operational standards that reflect the New Balance brand.
  • Support daily store operations, including opening and closing procedures, and assist the management team with additional tasks as needed.
  • Champion health, safety, and compliance by adhering to company policies and environmental standards.

JOB REQUIREMENTS

  • Strong passion for running and an active runner lifestyle (regular training, participation in races, and community involvement).
  • In-depth knowledge of running products and technologies, with the ability to compare and explain differences between brands and competitors.
  • Commitment to staying up to date on running trends, innovations, and performance gear.
  • Ability to share running expertise and educate both customers and store team members.
  • Excellent customer service and communication skills to create an engaging and informative experience.
  • Team spirit and willingness to collaborate with the Training Champion to elevate running knowledge in-store.
  • Availability for flexible working hours, including weekends, holidays, and occasional support at New Balance sponsored running events.

ADDITIONAL BENEFITS:

  • Competitive compensation
  • Potential to earn more through our Retail Bonus Scheme
  • Great development opportunities
  • Inclusive working environments across all our European locations
  • Generous staff discount
  • Project involvement across our European region
  • Flexible uniform package
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