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Open nowFirst seen 3 days ago

Chief Product Officer

newbridge101 open roles

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  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Chief Product Officer (CPO) – SaaS Firm

Location: Hanoi , Vietnam

Industry: SaaS / Technology

Reporting to: CEO / Founder

Our client is a venture-backed SaaS firm dedicated to SMEs in Vietnam , their goal is to move beyond traditional feature-sets and build their product ecosystem into its next phase of growth.

This role will be responsible for transforming the product strategy into an outcome-driven.

1. Strategy & Vision

  • Own the product vision and roadmap, transitioning the portfolio from feature-based to an AI-native ecosystem.
  • Ensure AI is not an "add-on" but embedded into core workflows—from automated credit scoring to conversational UX for SME owners.
  • Align product positioning to dominate the Vietnamese market while building the scalability required for international expansion.

2. Product Leadership

  • Lead and mentor a high-performing team of Product Managers and UX/UI Designers.
  • Establish Lean/Agile practices and scalable PDLC processes that allow for rapid iteration without sacrificing FinTech-grade quality.
  • Build a seamless "Business–Tech–Marketing" bridge to ensure every release hits the sweet spot of technical feasibility and commercial viability.

3. Commercial & Business Alignment

  • Outcome-Driven: Shift the organization's mindset from "shipping features" to "driving business outcomes" (Revenue, Retention, and Efficiency).
  • ROI of AI: Ensure every AI initiative solves a real-world pain point and delivers measurable commercial value.

4. Data-Driven Optimization

  • Predictive Analytics: Transition from reactive improvements to predictive optimization using AI for behavioral analytics, churn prediction, and demand forecasting.
  • Experimentation Culture: Implement a rigorous continuous experimentation framework (A/B testing, model iteration) to achieve and maintain Product-Market Fit (PMF).

5. Breakthrough Innovation

  • Lead the development of new services, focusing on MVP testing and hypothesis validation for "automation-first" lending workflows.
  • Build AI agents and process automation capabilities that serve as a long-term "moat" against competitors.

Accountability

  • Full Ownership: You hold the keys to the product roadmap, organizational structure, and UX strategy.
  • Key Metrics: You are accountable for Product-Market Fit (PMF), user adoption/retention, and the overall commercial performance of the portfolio.
  • AI Mandate: You are committed to increasing the proportion of product value driven by AI while ensuring ethical and responsible deployment.

Qualifications

  • Experience: 8+ years in Product Management, with a significant portion in SaaS , Tech solutions for SMEs or Retail
  • Leadership: Proven ability to manage teams in a fast-paced, venture-backed environment.
  • Have a strong understanding of SME's behaviors
  • Have a proven track record of building products for million users
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