Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 341 days ago

Customer Service Specialist

Newman Properties2 open roles

Pay
$20 – $25 an hour
Where
Buffalo, NY
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service SpecialistNewman Properties · Buffalo, NY

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Newman Properties's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 341 days ago

The posting

Job Description: Customer Service Specialist

Department: Empire Petroleum Services

Reports To: VP of Empire Petroleum Services

FLSA Classification: Non-Exempt

Salary Range: $20.00 to $25.00 per hour depending on experience

Primary Objective:

. The Customer Service Specialist is responsible for providing excellent customer support and administrative assistance within the Petroleum Service Division. Acting as the first point of contact for customers, this role ensures smooth communication and workflow from initial inquiry through invoicing.

The ideal candidate is highly organized, detail-oriented, and possesses strong interpersonal skills to balance customer needs with internal operational requirements.

Key Responsibilities:

Customer Interaction & Routing

  • Answer and professionally route incoming customer calls and service requests.
  • Provide courteous, knowledgeable assistance and direct inquiries to the appropriate team members.

Customer Onboarding & Database Management

  • Set up and maintain new customer accounts in the company database.
  • Ensure client information is accurate, up-to-date, and compliant with company policies.

Sales Support & Communications

  • Assist the sales team with quotes, proposals, and follow-up communications.
  • Coordinate with dispatch, technicians, and sales staff to schedule services and installations.
  • Draft and distribute customer correspondence, service updates, and confirmations.

Administrative & Operational Support

  • Review and code corporate credit card transactions to appropriate general ledger accounts.
  • Collect, verify, and maintain receipts/documentation for all corporate card expenses.
  • Follow up with employees to resolve missing receipts or discrepancies.
  • Perform general office tasks, including document preparation, filing, reporting, and records management.

Invoicing & Billing

  • Prepare and issue accurate customer invoices in a timely manner.
  • Process payments, reconcile accounts, and respond to customer inquiries regarding invoices, statements, or account balances.

Qualifications and Skills:

  • Previous experience in customer service, administrative support, or office coordination; experience in petroleum or service industries preferred.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM/accounting software.
  • Ability to multitask, prioritize, and adapt in a fast-paced environment.
  • Strong organizational skills and attention to detail.

Preferred Traits

  • Customer-first mindset with a professional and approachable demeanor.
  • Strong problem-solving skills and the ability to think independently.
  • Team-oriented while capable of managing tasks autonomously.

Benefits:

· Competitive salary and performance-based bonuses.

· Comprehensive health, dental, and vision insurance.

· 401(k) plan with company match.

· Professional development and training opportunities.

Physical Requirements:

· The physical requirements of the job in an office environment, including, but not limited to the following: Prolonged sitting while operating computer and office equipment, occasional walking, minimal lifting and reaching.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Newman Properties's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Newman Properties's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Newman Properties's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.