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Open nowFirst seen 3 hours ago

Cashier /Reception

Newton Motor Group22 open roles

Where
Gallatin, TN
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Your applicationOpen nowCashier /ReceptionNewton Motor Group · Gallatin, TN

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: first seen 3 hours ago

The posting

Newton Nissan of Gallatin is looking for an experienced, dependable, and customer-focused Cashier / Receptionist to join our team. This is a fast-paced position that requires strong cash-handling skills, excellent phone and customer service skills, schedule flexibility, and the ability to work well as part of a team.

We are looking for someone who brings a positive attitude to work each day, takes pride in providing excellent customer service, and is willing to assist wherever needed.

Job Responsibilities and Duties

  • Promptly answer incoming calls using a multi-line phone system
  • Professionally determine the reason for each call and transfer callers to the correct department or individual
  • Take accurate and detailed messages when needed and communicate them promptly
  • Page dealership employees for customers and incoming calls
  • Provide callers with basic dealership information while maintaining a friendly and professional phone presence
  • Greet customers and determine the nature of their visit
  • Provide a friendly, professional, and welcoming experience for every guest
  • Collect cash, checks, and credit card payments for repair orders and counter tickets
  • Accurately process and document all customer payments
  • Balance cash at the beginning and end of assigned shifts
  • Reconcile payment discrepancies and maintain accurate transaction records
  • Ensure checks are accepted in accordance with company policy
  • Verify repair order and counter ticket totals against cash, check, and credit card payments
  • Complete assigned opening and closing responsibilities
  • Assist with filing, scanning, and organizing repair orders and dealership paperwork
  • Prepare and maintain coffee, customer snacks, and supplies
  • Monitor and maintain the cleanliness of customer lounges and waiting areas
  • Maintain a clean and organized workspace
  • Provide coverage for both cashier and reception responsibilities
  • Work cooperatively and respectfully with teammates and other dealership departments
  • Assist with additional administrative and customer service duties as needed

Schedule & Availability

  • Approximately 35–40 hours per week
  • Rotating shifts are required
  • Cashier department hours: 6:45 AM–6:00 PM
  • Reception department hours: 8:00 AM–7:00 PM
  • Must be available to work opening, mid, and closing shifts based on department coverage
  • Rotating Saturday availability is required
  • Schedule flexibility is an important requirement of this position

Qualifications and Requirements

  • Previous cash-handling experience is required
  • Must be comfortable and accurate handling money and balancing a cash drawer
  • Must be comfortable answering a high volume of incoming calls
  • Strong phone etiquette and ability to professionally communicate with customers
  • Receptionist, switchboard, administrative, or similar customer-facing experience preferred
  • Excellent communication and organizational skills
  • Friendly, professional, and customer-focused personality
  • Must maintain a positive attitude and work well with teammates
  • Must be dependable, punctual, and reliable
  • Ability to work efficiently in a fast-paced environment
  • Ability to multitask and adjust priorities throughout the workday
  • Experience using Microsoft Office
  • Ability and willingness to learn dealership systems and procedures
  • Must be able to lift up to 30 pounds
  • Must be able to climb stairs and move throughout the dealership during the workday
  • Must be able to pass a pre-employment background check and drug screen

What We’re Looking For

The ideal candidate is reliable, experienced, trustworthy, positive, and team-oriented. This position is responsible for handling customer payments as well as answering incoming dealership calls, making professionalism, accuracy, and communication extremely important.

Our Cashier / Receptionist team is often the first voice a customer hears and the first or last person they interact with at the dealership. We are looking for someone who understands the importance of creating a great customer experience both in person and over the phone.

This is a team environment. Candidates should be willing to help one another, communicate respectfully, stay productive during busy periods, and step in wherever coverage is needed.

If you have cash-handling experience, strong phone and customer service skills, and thrive in a fast-paced team environment, we encourage you to apply.

Newton Nissan of Gallatin

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