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Open nowPosted 5 days ago

Senior Product Manager, Enterprise Digital Systems

NEXBRIDGE RECRUITMENT PTE. LTD.

Pay
SGD 8,000 – SGD 10,000 a month
Where
Singapore
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Your applicationOpen nowSenior Product Manager, Enterprise Digital SystemsNEXBRIDGE RECRUITMENT PTE. LTD. · Singapore

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 5 days ago

The posting

Job Responsibility

  • Set the product vision, roadmap and priorities in line with business and operational needs
  • Rank capabilities and enhancements by business value, operational need, risk and dependencies
  • Track product performance, user feedback and operational outcomes to drive continuous improvement
  • Work with business users and stakeholders to uncover needs, pain points and improvement opportunities
  • Turn business processes and needs into functional requirements, user stories and acceptance criteria
  • Evaluate Service Requests (SRs) and enhancement requests to make sure each solves the real underlying need
  • Support solution assessment, UAT and validation of delivered solutions
  • Deliver the product and its enhancements within the agreed scope, budget and timeline
  • Coordinate business, technology and vendor teams to manage risks, issues, dependencies and implementation
  • Report regularly to management on progress, operations, expenditure, risks and key decisions
  • Keep product documentation, decisions, approvals and change records up to date
  • Make sure the live product stays effective, reliable and easy to use
  • Partner with technical and support teams to investigate incidents and recurring issues, their business impact and root causes
  • Drive corrective and preventive actions to reduce repeat issues
  • Convert operational insights and user feedback into process improvements or product enhancements
  • Manage vendor engagements and contracts for implementation, maintenance, support and enhancements
  • Define and validate scope and deliverables for procurement, renewals, variations and other contract changes
  • Review vendor proposals, quotations and effort estimates against agreed requirements
  • Monitor vendor performance against contract terms, milestones and service levels, and address any gaps
  • Track contract utilisation and spend, working with procurement, finance and governance teams
  • Act as the main link between business users, operations, technology teams, vendors and corporate stakeholders
  • Facilitate decisions, resolve cross-functional issues and keep everyone aligned on priorities and delivery
  • Share product plans, changes, risks and outcomes with stakeholders and management

Job Requirements

  • Degree in Computer Science, Information Systems, Information Technology, Computer/Electronics Engineering, Business Information Systems or a related field
  • Background in product management, business analysis, IT project delivery and/or maintenance of SaaS and enterprise digital systems
  • Hands-on involvement in at least two full system or project development lifecycles, or in maintaining live systems (preferred)
  • Experience managing a digital product across its lifecycle: planning, implementation, Day 2 operations and enhancements
  • Experience running user workshops and gathering requirements, and writing clear functional requirements, user stories and acceptance criteria
  • Experience prioritising SRs, enhancements and backlogs, including supporting solution assessment, UAT and rollout
  • Experience working with technical teams on incident and root-cause analysis for live systems
  • Experience managing IT vendors and contracts, including scope, quotations, renewals, variations, service levels and performance
  • Experience managing scope, budget, schedule, risks, issues and dependencies, including governance and management reporting
  • Experience in Agile environments, with a good grasp of enterprise IT governance and digital service delivery
  • Strong analytical and problem-solving skills, able to see the big picture and dive into business, system and operational details when needed
  • Strong facilitation, communication and stakeholder management skills, with the ability to influence decisions across business, technical, vendor and management groups
  • Results-driven and focused on customer needs and sustainable product outcomes

Interested candidates are invited to apply via the “Apply Now” button.

We regret that only shortlisted candidates will be notified.

By submitting your personal data and CV, you consent to Nexbridge Recruitment Pte Ltd collecting, using and disclosing your personal data for recruitment purposes.

Nexbridge Recruitment Pte Ltd EA License No: 26C3616 EA Personnel: Ching Ning Xin Registration No: R22108651

Posting text belongs to the employer. Removal requests: contact us.

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