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Open nowPosted today

Work Flow Information Analyst

Next179 open roles

Where
Pontefract, West Yorkshire, United Kingdom
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Your applicationOpen nowWork Flow Information AnalystNext · Pontefract, West Yorkshire, United Kingdom

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Next postings stay open a median of 12 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

Next median: 12 days open

The posting

Job Description

Based at our E3 Warehouse

Shifts available: Wed/Thur - Sat 1800-0600

Pay: £13.33ph + applicable shift premiums

The role:

We are looking for a data driven, confident decision maker to join our team working in the Service Improvement team, as an Analyst. You will be responsible for providing all senior stakeholders with regular and ad hoc reports, analysing service performance, producing reports, and providing insights that help improve operations across the business.

What you will take on:

  • Create reports for all service related metrics across NDL, & hold weekly conversations with relevant stakeholders.
  • Picking up any ad hoc queries relating to service, ensuring solutions are found.
  • Reviewing and reporting on team member error rates.
  • Compiling the weekly service pack, consisting of service levels across all departments & highlighting improvement opportunities.
  • Automating tasks through formulas, queries or scripts wherever possible to reduce repetitive manual tasks
  • Providing senior stakeholders from all departments with data and analytical insights that help make key decisions across the business.
  • Ability to engage with stakeholders, and build strong working relationships
  • Sound knowledge of all management policies for warehouse operatives
  • Strengthening the analysis and reporting of current service data to support decision making around service initiatives.
  • Create Service Snapshot dashboard report for each team on site.
  • Support managers with ad hoc data requirements.

What you will bring:

  • Ability to plan and prioritise own workload, working to tight timescales
  • Ability to work independently or as part of a team
  • Good personal time management skills and awareness of how to use time efficiently to meet deadlines
  • Ability to critically analyse data and provide recommendations to support the senior management team.
  • Technical skills and expertise working with datasets across different sources and formats
  • Subject matter expert
  • Stays up to date with all the latest data science technologies
  • Experience with databases and data analysis
  • Advanced knowledge of Excel or Google Sheets equivalent
  • Previous Business Intelligence and data analysis experience.
  • Strong data visualisation skills - ability to simplify complex information and present trends and key performance indicators for decision makers.
  • A great work ethic, namely; a motivated team player with a positive attitude towards taking on new challenges.
  • Use of Business Intelligence packages and software e.g. Microsoft Power BI, Tableau, SQL report writing tools
  • Calm under pressure and ability to work to short deadlines
  • Proactively identifying opportunities for innovation
  • Focused on continuous learning and growth within the role

About Us

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!

  • Sharesave scheme
  • 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
  • Generous bonus scheme for many roles
  • Restaurants with great food at amazing prices
  • Access to fantastic discounts at our Staff Shops
  • Free on-site parking
  • 10% off most partner brands & up to 15% off Branded Beauty
  • Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
  • Financial Wellbeing - Save, track and enhance your financial wellbeing
  • Apprenticeship - Grow and develop on the job whilst gaining a qualification
  • Support Networks - Access to Network Groups to empower and celebrate each other

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 01977 327 900 and leave a voicemail.

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