The posting
Company Description
As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Our platform helps IT teams move from reactive support to proactive, automated experience management: seeing issues, diagnosing root causes, fixing problems at scale, and increasingly using AI to deliver faster, more intelligent outcomes for employees. Nexthink describes its platform as a unified DEX data and automation layer with AI-powered IT agents and Spark, built to help teams decide, design, automate, and resolve employee issues instantly.
This is a rare opportunity to sell into a market that is still expanding, highly relevant to every CIO, and increasingly central to how enterprises think about productivity, AI adoption, employee experience, and operational efficiency. Nexthink has been recognized as a category creator and global leader in DEX, with recent investment activity valuing the company at $3 billion.
Job Description
We are looking for an energetic, hyper-organized, and motivated operational expert to handle a wide array of business tasks alongside our Chief Revenue Officer (CRO) and Chief Customer Officer (CCO). This is a rare chance to join a fast-paced, hyper growth company, and work directly with our leadership to improve the state, efficiency, and success of the Go to Market (GTM) organization.
The Revenue Chief of Staff serves as an operational expert program managing critical operations and executive functions. This role provides essential leverage to the GTM organization by thinking holistically and strategically about key operational rhythms, business processes, and procedures. The Revenue Chief of Staff is responsible for enabling effective execution across the Sales organization while handling a wide array of business tasks that support the CRO's strategic priorities.
Responsibilities:
- Work directly with our CRO, CCO and sales leadership to transition, track, and drive forward key GTM operational initiatives.
- Prepare for and coordinate key weekly and monthly meetings including our Sales Leadership and other team-wide strategy discussions, partnering with Rev Ops as that team will be responsible for creating the data and presentation materials.
- Keep Sales leadership accountable for commitments, while helping keep reports accountable for results.
- Setting the agenda, running, and synthesizing internal meetings, business reviews, and regular all hands.
- Keep the CRO and CCO accessible and open to new ideas and proposals.
- Help with implementation of key operational processes across the GTM organization, ensuring full alignment and accountability.
- Collaborate to develop, track, and target team-wide success across our quarterly OKRs. Manage all planning sessions, check-ins (bus.), and review meetings alongside our CRO and CCO.
- Act as “Second in Command” when the CRO steps out for other key duties.
- Supports team communication and information sharing, working cross-functionally to identify pain points and develop solutions to continuously improve information sharing.
- Track, manage and report on Sales budget, including Sales meetings, events, and Sales team travel.
- Embody our core values in all that you do: We are one team, We are positive, We keep growing and We get things done!
Qualifications
You have 7+ years of demonstrated success in a Business Support, Chief of Staff, Operations, or similar role that requires strategic and tactical execution.
- You are highly detail-oriented with excellent verbal, written, and interpersonal skills.
- You have excellent presentation skills, capable of running efficient and productive meetings with senior stakeholders.
- You have excellent program management skills and understanding of sales dynamics (sales ops, commercial operations, etc..)
- You are a highly analytical, strategic, and creative thinker with strong business acumen.
- You have a proven ability and desire to drive initiatives with minimal structure.
- You are willing to get your hands dirty, lead by example, and motivate teams through both in-person and remote management.
- Desire to work within a fast-paced Tech environment, enjoy constant change and challenge with new business demands and priorities.
- Business focused, with an ability to understand, prioritize and balance day-to-day with long-term Sales goals and deliverables.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.
In addition, we offer:
- 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
- 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
- 📚 Free access to professional training platforms to explore your interests and enhance your skills.
- 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
- 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
- 📣 Bonuses for referring successful hires after three months of continuous employment.
Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
