The posting
🔹 Exciting Opportunity for French Speakers – Remote Customer Service in Portugal
Are you a fluent French speaker looking for an international opportunity? We are hiring French Customer Service Representatives to join a diverse team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while enhancing your customer service skills.
📍 Important: This position is remote within mainland Portugal, excluding the islands. You can work comfortably from home, but only if you reside in Portugal – working from abroad is not allowed.
🔹 Key Responsibilities:
✅ Handle inbound customer inquiries via phone, email, and chat.
✅ Assist customers with product information, troubleshooting, and issue resolution.
✅ Provide excellent customer service and ensure a positive experience.
✅ Follow up on customer requests and escalate issues when needed.
📝 Requirements:
✔️ Fluent French (C1/C2) with native accent from France, Belgium or Switzerland
✔️ Good English communication skills (B2)
✔️ Strong problem-solving and communication skills
✔️ Residence in Portugal – only mainland, excluding the islands
✔️ European passport (no sponsorship or visa support available)
✔️ Previous customer service experience is a plus but not mandatory
💼 What’s Offered:
💰 Competitive salary with performance-based incentives
📚 Full training provided to prepare you for the role
🌏 International work environment with career growth opportunities
📍 Work comfortably from home – but only within Portugal!
If you're interested, send us your application! 💼



