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Open nowFirst seen 5 days ago

IT System and Project Manager - HKD 50K/month

NexusSearch International Limited96 open roles

Where
Hong Kong, Hong Kong SAR, Hong Kong
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Your applicationOpen nowIT System and Project Manager - HKD 50K/monthNexusSearch International Limited · Hong Kong, Hong Kong SAR, Hong Kong

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on NexusSearch International Limited's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Manage end-to-end IT helpdesk operations as a sole IT owner, oversee IT project change management, and deliver digital and AI-driven improvements to optimize service efficiency, streamline workflows, and align IT with business objectives.

Key Responsibilities

- Handle daily IT helpdesk operations, resolve hardware, software, network and application issues, and ensure timely ticket closure for all users.

- Plan and implement IT system changes, upgrades and deployments, follow change control processes, reduce disruption and manage risks.

- Independently run all helpdesk functions, build SOPs, and improve support efficiency and user experience.

- Maintain IT assets, software licenses and vendor partnerships to ensure stable service delivery.

- Apply AI and new technologies to upgrade helpdesk tools and change management processes.

- Ensure data security, disaster recovery and business compliance in all IT operations.

- Support and train staff on IT systems and new tools to drive smooth adoption.

- Collaborate with management and cross‑functional teams to align IT plans with business needs.

Requirements

- Bachelor's degree in IT, Computer Science or related field.

- 5+ years of IT operations experience, manufacturing or retail background preferred.

- Knowledge or strong interest in AI and digital transformation.

- Practical skills in network, cybersecurity, ERP and cloud services.

- Strong problem‑solving, project management and communication skills.

- Ability to work independently and manage multiple tasks efficiently.

- Fluent in English; Cantonese and Mandarin are pluses.

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