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Open nowFirst seen 5 days ago

Relationship Manager - Wealth Management ( Base HKD 40-50K base)

NexusSearch International Limited96 open roles

Where
Hong Kong, Hong Kong SAR, Hong Kong
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Your applicationOpen nowRelationship Manager - Wealth Management ( Base HKD 40-50K base)NexusSearch International Limited · Hong Kong, Hong Kong SAR, Hong Kong
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Role Summary

The Relationship Manager focuses on client retention and growth for high-wealth clients, deepening existing relationships and expanding wallet share through personalised service and proactive financial planning.

Key Responsibilities

  • Maintain strong relationships with existing HWN clients as their primary point of contact, ensuring high retention rates and satisfaction.
  • Conduct regular portfolio reviews and needs assessments to identify opportunities for growth within current client base.
  • Proactively propose tailored solutions (investments, loans, insurance, structured products) to deepen relationships and increase AUM/revenue from existing clients.
  • Drive client growth by identifying cross-sell/up-sell opportunities and acquiring referrals from satisfied clients.
  • Organise client events, seminars and one-on-one meetings to strengthen engagement and loyalty.
  • Monitor client portfolios, risk profiles and life events to anticipate needs and prevent attrition.
  • Collaborate with product and support teams to deliver seamless service that exceeds client expectations.
  • Track and report on client retention metrics, revenue growth per client, and relationship health indicators.
  • Handle escalations and ensure timely resolution of client concerns to maintain trust.
  • Achieve KPIs focused on client retention rate (>95%), revenue per client growth, and AUM expansion.

Requirements

  • 3+ years RM/Private Banking experience with proven client retention and growth track record.
  • Strong relationship-building skills with ability to nurture long-term HNW client loyalty.
  • Deep product knowledge across wealth management solutions.
  • Excellent communication and empathy; fluent in English, Cantonese and Mandarin.
  • Data-driven with experience using CRM systems to track client engagement.
  • Existing HWN client network highly advantageous.
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