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Open nowPosted 22 days ago

Sales Operations Specialist (Bilingual English/Chinese)

NGC Transmission Equipment (America), Inc.8 open roles

Where
Fort Worth, Texas, United States
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Your applicationOpen nowSales Operations Specialist (Bilingual English/Chinese)NGC Transmission Equipment (America), Inc. · Fort Worth, Texas, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on NGC Transmission Equipment (America), Inc.'s own form.

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. NGC Transmission Equipment (America), Inc. postings stay open a median of 15 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 22 days ago

NGC Transmission Equipment (America), Inc. median: 15 days open

The posting

Work Location: Fort Worth, Texas

Job Type: Full-time

KEY RESPONSIBILITIES INCLUDE THE FOLLOWING:

  • Collaborate with field sales to actively manage booked service opportunities for the Fort Worth Service Center, ensuring alignment with customer expectations and internal execution capabilities.
  • Manage the end-to-end lifecycle of gearbox service orders, including component induction, scope assessment, repair execution, and final delivery.
  • Track and analyze backlog, work-in-progress, finished goods, and storage inventory on a weekly basis; prepare monthly analytical reports on operational and financial performance.
  • Utilize ERP systems to extract, organize, and normalize operational data; analyze trends in sales, inventory, and service performance.
  • Maintain and optimize CRM and internal tracking tools to ensure accurate serial number control and full visibility throughout the service lifecycle.
  • Ensure proper scheduling of awarded projects and provide regular status updates to the sales team; monitor and report backlog status on a weekly basis.
  • Develop and maintain internal documentation systems (electronic and hard copy), including Order Release Sheets (ORS), to support production execution and traceability.
  • Lead completion of work packages, including collection of technical documentation and shipping records; coordinate with finance to initiate invoicing.
  • Communicate proactively with customers to ensure satisfaction and address issues; implement corrective actions as needed.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in business, operation management, supply chain, or related fields.
  • Experience working with project management practices and resources.
  • Must have a customer-focused attitude and excellent communication skills (oral and written).
  • Excellent at collaborating with cross-functional teams.
  • Good to have data analysis skills to make data-driven business modeling and decisions
  • Knowledge and proficiency with Adobe®, Microsoft® Office, ERP, Salesforce, and other internal programs and tools.
  • Fluent in Mandarin Chinese is required for communication with HQ teams.
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