Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 36 hours agoWe saw it 40 min after it went up

Manager, Client Services Project Manager

NICE184 open roles

Where
USA - Atlanta, GA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowManager, Client Services Project ManagerNICE · USA - Atlanta, GA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on NICE's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market. NICE postings stay open a median of 37 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 36 hours ago

NICE median: 37 days open

The posting

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Manager, Project Management – Public Safety

About the Role

As a Manager of Project Management at NiCE, you will lead and inspire a team of Project Managers to deliver excellence in implementing NICE Evidencentral and related cloud-based solutions. You’ll oversee project execution, drive cross-functional alignment, and elevate standard practices, ensuring successful outcomes from contract award through go-live and beyond.

How You Will Make an Impact

• Lead, mentor, and develop a team of Project Managers, instilling best practices and fostering a high-performance culture (5+ years of people management experience required)

• Oversee multiple concurrent project implementations, ensuring alignment with execution plans, milestones, and client expectations

• Standardize project delivery processes—including planning, risk management, documentation, and issue resolution—across your team

• Act as the primary liaison with Sales, Solution Architects, Customer Success, Support, R&D, and Technical Account Management teams to ensure seamless handoffs and execution

• Manage resource capacity and project staffing, anticipating demand and aligning skills to delivery requirements

• Help define and monitor KPIs, drive continuous improvement, and ensure robust client communication, governance calls, and project tracking

• Guide escalation management and ensure projects meet quality, timeline, and budget commitments

• Drive Project Management input into implementation of a Professional Services Automation tool for project tracking and reporting

What We’re Looking For

• Bachelor’s degree in Project Management, Information Systems, Computer Science, or related field (or equivalent experience)

• PMP or relevant Project Management certification strongly preferred

• 8+ years of experience managing SaaS or technology solution delivery

• Minimum 5 years of proven people management, team leadership, and direct reports supervision

• Deep understanding of SaaS implementation lifecycles—specifically in cloud or public safety environments

• Familiarity with technical integrations to third-party systems (e.g., APIs, data exchange, and interface requirements)

• Exceptional planning, prioritization, and risk management skills

• Strong communication, stakeholder engagement, and escalation management abilities

• Collaborative mindset with a proven ability to build partnerships and align cross-functional teams (Sales, Solution Architects, Customer Success, Support, R&D) around shared goals

• Skilled at facilitating teamwork, resolving conflict constructively, and fostering open feedback and knowledge sharing across distributed teams

• Track record of driving team performance and operational excellence through metrics and coaching

• Empathetic leadership style: listens actively, builds trust, and supports team members’ well-being and growth while holding high standards

• Experience with formal project planning tools (e.g., MS Project, Gantt charts) and project governance frameworks

• Willingness to travel as needed to customer locations (travel up to 25%)

Nice to Have

• Familiarity with public safety or justice systems (e.g., case management, Evidence management)

Why You’ll Love Working at NICE

• Lead mission-critical implementations that directly impact public safety operations

• Build and grow a high-performing Project Management team

• Join an innovation-driven, global organization committed to your growth and success

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against NICE's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on NICE's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    NICE's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.