The posting
SUMMARY
The Store Director is responsible for overseeing the overall operations of a supermarket, ensuring efficient and profitable business performance. This role requires a strategic thinker with strong leadership skills to manage day-to-day operations, enhance customer satisfaction, and drive store growth. The Store Director will lead a team of department managers and staff, ensuring that all store activities align with company policies, procedures, and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Oversee daily store operations, including inventory management, sales, and customer service.
- Develop and implement strategic plans to drive sales, increase profitability, and meet performance targets.
- Lead, mentor, and manage a team of department managers and store staff, fostering a positive work environment.
- Monitor and analyze sales performance, customer feedback, and market trends to identify opportunities for improvement.
- Ensure compliance with all health and safety regulations, food safety standards, and company policies.
- Manage store budgets, expenses, and financial reports, ensuring all financial targets are met.
- Collaborate with suppliers and vendors to ensure the availability of products, negotiate pricing, and manage stock levels.
- Handle customer complaints and issues in a professional and timely manner.
- Plan and execute promotional events and marketing initiatives to drive traffic and sales.
- Ensure store layout, merchandising, and product displays are aligned with company guidelines and optimize the customer shopping experience.
- Maintain a high standard of cleanliness, organization, and safety within the store.
- Maintains a safe work environment
- Follows all store and department policies and procedures
- Is a safety role model
- Other duties as assigned by supervisor
Key Attributes:
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven experience in retail management, preferably in a supermarket or similar environment.
- Strategic thinker with strong analytical and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment.
- High level of customer service orientation.
- Strong organizational and time management skills.
- Financial acumen with experience in budgeting, forecasting, and financial analysis.
- Ability to motivate and inspire a diverse team.
- Flexible and adaptable to changing business needs.
SUPERVISORY RESPONSIBILITIES
- Manages subordinate supervisors who supervise Associates in the store.
- Responsible for the overall direction, coordination, and evaluation of this unit.
- Directly supervises non-supervisory associates.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Training Associates; planning, assigning, and directing work.
- Appraising performance; rewarding and coaching Associates.
- Addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED);
- One to three months related experience and/or training;
- Or equivalent combination of education and experience.
LANGUAGE SKILLS
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
- Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
CERTIFICATES, LICENSES, REGISTRATIONS
- First Aid certification provided at store level
- CPR certification provided at store level
- Power Industrial Truck Certification provided at store level
RECOMMENDED EQUIPMENT
- Slip resistant shoes with closed toe and heel
- Safety Cutter
- Pallet jack
- Computer
- Uniform per store policy
- Associates may be required to use standard equipment including, but not limited to,
- Power jack
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
- Stand
- Walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Communicate with associates and customers
- Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
- Stoop
- Kneel
- Crouch
- Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
- Sit
- Climb
- Balance
- Overhead lifting
- Taste or Smell
- Crawl
- Lift and/or move up to 100 pounds
Vision
- Close
- Distance
- Ability to adjust focus
- Ability to distinguish colors
- Peripheral
- Depth perception
WORK ENVIRONMENT
Occasionally
- Extreme cold
- Extreme heat
- Wet or humid conditions
- Outside weather conditions
- Risk of electrical shock
- Work near moving mechanical parts
NOISE LEVEL
Regularly
- Moderate
PAY RANGE (depends on industry experience)
$58,656 up to $100,000 with 15% potential bonus/year (IL Locations Only)
Starting pay will be based on experience, internal equity, and scope of responsibility.
BENEFITS (eligibility based on full-time/part-time status)
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- Life Insurance
- Voluntary Benefits
- Paid Time Off
- Retirement Plans
- Employee Assistance Program
** Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
** Position requirements may vary by store location.
