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Open nowPosted 4 hours agoWe saw it 2 min after it went up

Intern, Finance

Ninja Van150 open roles

Pay
MYR 800 – MYR 1,000 a month
Where
Subang Jaya, Selangor, Malaysia
Work mode
On site
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Your applicationOpen nowIntern, FinanceNinja Van · Subang Jaya, Selangor, Malaysia

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Ninja Van postings stay open a median of 1 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted 4 hours ago

Ninja Van median: 1 days open

The posting

We are looking for a proactive Finance Intern (Collections) to support the Ninja Mart Finance Ops team in daily collection operations and accounts receivable verification. This 6-month structured internship offers hands-on exposure to credit control and collections while providing a supportive learning environment. You will be paired with a dedicated mentor and receive structured mid-term and final feedback sessions to accelerate your professional growth.

6-Month Internship Roadmap

  • Months 1–2: Collections & Payment Verification Core Focus on daily collection operations, outbound verification calls, tracking call logs, and verifying payment records.
  • Months 3–4: Financial Reporting & Metrics Progress to updating weekly aging reports, compiling collection summary metrics, and analyzing payment delay trends.
  • Months 5–6: Credit Control & End-of-Term Project Gain direct exposure to credit control workflows and monthly credit review processes. Complete and present your end-of-term project.

Responsibilities

  • Collection Operations & Verification:
  • Assist in identifying payment discrepancies by verifying payment records and supporting evidence (receipts, bank transfer references, cheque details), escalating complex cases to the Senior Analyst.
  • Conduct daily outbound calls to retail outlets to verify invoice receipts, confirm payment statuses, and gently remind owners of upcoming or overdue balances.
  • Record Keeping & Audit Trail:
  • Maintain daily call logs by recording customer feedback, payment commitments, and supporting documentation accurately in the tracking system.
  • Assist in drafting, formatting, printing, and issuing standard payment reminder notices and collection letters per scheduled timelines.
  • Reporting & Process Improvement:
  • Assist the Senior Analyst in updating weekly aging reports and compiling key collection summary metrics.
  • Contribute frontline observations from call logs to help improve daily call templates, scripts, and customer communication workflows.
  • Assist in documenting routine operational steps and updating Standard Operating Procedure (SOP) files.
  • End-of-Term Project:
  • Complete an end-of-term project (e.g., an analysis of late-payment patterns from call logs with recommendations, presented to the team).
  • Perform other Finance Ops-related administrative duties and projects as assigned.
  • Primary tools used: Google Sheets and Google Apps Script.
  • Note: Full guidance and training on these tools and workflows will be provided!

Requirements

  • Currently pursuing a Diploma, Bachelor’s Degree, or Associate Degree in Finance, Accounting, Business Administration, or a related field.
  • Basic proficiency in Microsoft Excel or Google Sheets for simple data entry, sorting, and updating lists (openness to learning Google Apps Script with training provided).
  • Comfortable making phone calls with good verbal communication skills in Bahasa Malaysia and English to converse with internal and external stakeholders.
  • High attention to detail with good organizational skills to ensure accurate record-keeping and payment tracking.
  • Proactive, persistent, and comfortable working in a fast-paced environment.
  • Able to work independently while collaborating closely as part of the Finance Ops team.
  • Positive attitude, willingness to learn, and eagerness to gain hands-on finance experience.
  • Demonstrates a strong sense of confidentiality and responsibility when handling sensitive financial information, including customer balances, payment records, and supporting documents.

What Will You Learn? (Key Learning Outcomes)

  • Financial Analysis: How to read, interpret, and analyze an aging report to monitor accounts receivable health.
  • Credit Decisioning: Understanding how daily collections data and payment behaviors feed into credit control decisions and monthly credit reviews.
  • Operations & Automation: Hands-on experience with process optimization, call log tracking, and basic operational automation using Google Sheets / Apps Script.
  • Professional Stakeholder Communication: Effective communication and negotiation skills when speaking with business owners and internal teams.
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