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Open nowPosted 96 days ago

Junior Executive, Retail (Operation)

ninjavan148 open roles

Where
Shah Alam, Selangor, Malaysia
Work mode
On site
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Your applicationOpen nowJunior Executive, Retail (Operation)ninjavan · Shah Alam, Selangor, Malaysia
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  2. 3.6%3 days
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  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 96 days ago

The posting

The Junior Executive, Retail (Support) is responsible for overseeing daily retail operations across West Malaysia, ensuring operational efficiency, resolving issues, and coordinating with cross-functional teams. The role also supports retail expansion, develops SOPs, analyzes operational performance, and drives continuous process improvements to enhance service quality and productivity

Job Responsibility

  • Lead and guide Retail Operations team for West Malaysia
  • Manage and monitor daily operations of Retail operations for West Malaysia.
  • Lead problem-solving activities. Be the go-to person for Retail operations in West Malaysia.
  • Make decisions and execute plans based on performance data to improve operational efficiency such as turnaround time, quality or cost efficiency based on the operational standards.
  • Measure the effectiveness of all operational approaches and initiatives by placing performance measures to continually monitor the operational performance processes.
  • Execute the formulation of improved approaches and strategies that facilitate the achievement of operations targets.
  • Collaborate with other departments (eg. Customer Service, Key Account Manager, Warehouse) to follow up, and if required, set up standard operating procedures.
  • Develop and test new operational processes on new services.
  • Pivotal roles in any Retail expansion projects in West Malaysia
  • Supporting roles in any new projects involving the Retail team.
  • Develop Standard Operating Procedures (SOP) for any Retail team-related process

Requirements

  • Bachelor’s degree in Logistics or Business (Preferred)
  • Minimum 2 years’ experience in logistics management or coordination.
  • Proficiency in Microsoft Office programs especially in Excel and Google Drives.
  • Personable and a good communicator in both written & oral English. Other language skills will be a plus.
  • Self-starter with good initiative, and persistence to see us through this challengeExtremely proactive, organised and responsible
  • A strong sense of ownership in his/her roles and scopes
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