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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. nio/campus postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 16 days ago

nio/campus median: 1 days open

The posting

1、践行蔚来用户企业理念,围绕“创造愉悦生活方式”的社区核心,开展用户分层运营工作,策划并组织丰富多样的线上互动及线下车主活动,引导用户深度融入蔚来社区。 2、通过高质量的线上线下活动,持续提升用户与品牌的粘性及社区活跃度,同时组织引导用户积极参与社区建设与品牌发展类活动,增强用户对品牌的传播意愿,保障用户在涟漪分享场景中的优质体验。 3、具备敏锐的社群感知力,及时响应社群互动、解答用户各类疑问,精准抓取用户资源、识别风险信息,主动挖掘并推动满足用户社区生活中的个性化需求,维护良好的社区交流氛围。 4、深入了解蔚来顾问(Fellow)在用户运营过程中的痛点及个性化需求,与销售团队紧密协同,以门店为单位,制定并执行个性化运营策略与落地抓手,协助门店及 Fellow 精准触达用户、激活沉默车主,促进用户与 Fellow 的高效互动。 5、聚焦用户满意度提升,通过精准运营助力 Fellow 优化用户服务体验,进一步激发用户涟漪机会与复购机会,实现用户运营与销售转化的双向赋能。

1、2027届统招本科及以上学历应届生; 2、认同蔚来用户企业理念,热爱汽车行业及用户运营工作,具备较强的用户思维与服务意识。 3、具备良好的活动策划与执行能力,能独立统筹线上线下活动全流程,有车主活动、社群运营相关经验者优先。 4、具备优秀的沟通协调能力与问题解决能力,能高效联动团队及销售端,精准匹配用户与 Fellow 的需求。 5、具备较强的信息敏感度与风险把控能力,能快速响应社群动态,妥善处理各类用户问题。 6、具备良好的抗压能力与执行力,能高效推进各项运营工作,达成用户粘性提升、满意度优化等核心目标。 7、本岗位将邀请您提前参与带薪实习体验,快人一步,融入NIO,表现优异者可直发校招正式Offer!

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