The posting
About The Role
We are looking for an experienced and commercially driven Head of Global Sales Unit to lead the development of our strategic global accounts while driving new regional and international business opportunities.
This is a hybrid commercial leadership role requiring a strong combination of business development (“hunter”) and strategic account management (“farmer”) capabilities.
The successful candidate will be responsible for expanding relationships with existing multinational customers, identifying opportunities to increase our share of wallet, and developing new global and regional accounts. The position will also lead a small commercial team and work extensively with NNR offices internationally to coordinate customer strategies, tenders, implementation and account development.
Key Responsibilities
Global Account Management
- Manage and develop strategic multinational customer relationships across Singapore and the Asia-Pacific region.
- Build strong relationships across multiple levels of the customer's organization, from operational stakeholders to senior management.
- Develop structured account strategies focused on customer retention, sustainable growth and increased share of wallet.
- Identify opportunities to expand existing customer relationships across additional trade lanes, countries, products and services.
- Build close working relationships with NNR offices internationally to ensure effective coordination and consistent management of multinational customers.
- Coordinate regional and global RFQs, tenders and commercial exercises involving strategic accounts.
- Maintain commercial oversight of customer implementations, service performance, KPIs and major escalations.
New Business Development
- Identify, qualify and develop new regional and global business opportunities.
- Build and maintain a strong pipeline of multinational prospects.
- Lead the development of customer acquisition strategies, from initial engagement through tender and implementation.
- Develop relationships with senior decision-makers within target organizations.
- Lead or coordinate regional and global RFQs and tenders together with relevant NNR offices and product teams.
- Identify opportunities across new trade lanes, geographies, products and logistics solutions.
- Support the company's growth in strategic industry verticals, particularly Aerospace and Semiconductor.
- Ensure newly secured business is transitioned effectively into implementation and long-term account management.
Team Leadership & International Coordination
- Lead, coach and develop a small commercial team covering Global Account Management and new business development.
- Set priorities and provide direction across key accounts, prospects and business-development initiatives.
- Work closely with NNR offices internationally to coordinate multinational customer requirements.
- Influence and align stakeholders across countries and functions within a matrix environment.
- Develop strong collaboration between sales, operations, and management teams.
- Build an accountable, customer-focused and commercially driven team culture.
Requirements
- A proven track record of winning regional or global accounts within freight forwarding logistics or a closely related international environment.
- Strong experience in both new business development and strategic account management.
- Demonstrated experience managing multinational customers and coordinating business across multiple countries.
- Previous experience leading, coaching or developing a small sales or account-management team.
- Proven ability to manage complex regional/global RFQs, tenders, customer implementations and commercial projects.
- Strong commercial acumen and negotiation capabilities.
- Ability to establish credibility and relationships with senior customer and internal stakeholders.
- Strong international coordination skills and the ability to influence stakeholders in a matrix organization.
- Experience across international air and ocean freight.
- Experience within Aerospace and/or Semiconductor logistics is highly desirable.
- Hands-on, proactive and comfortable balancing strategic commercial development with practical customer requirements.
- Strong communication, presentation and interpersonal skills.
- University degree or equivalent professional experience.
The Profile
This position would suit an experienced commercial professional who is equally comfortable opening new doors and developing long-term customer partnerships.
The ideal candidate should have the entrepreneurial drive to win new regional and global business, while also possessing the discipline and relationship-management capability required to develop complex multinational accounts over the long term.
Success in this position will require the ability to win business, grow accounts, lead people and coordinate internationally.



