Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 22 hours ago

Inbound Call Advisor

nobiaab-magnet29 open roles

Where
Darlington, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowInbound Call Advisornobiaab-magnet · Darlington, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on nobiaab-magnet's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. nobiaab-magnet postings stay open a median of 1 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 22 hours ago

nobiaab-magnet median: 1 days open

The posting

Role: Inbound Call Advisor

Reports to: Customer Care Manager

Location: Darlington

Hours: 40

Salary: £26,538.48

We're looking for a proactive and customer-focused individual to join our team as a Inbound Call Advisor. In this role, you'll be the first point of contact for customers, providing support to any customer inquiries. You'll play a key role in resolving queries, offering advice, solutions and ensuring every customer receives a professional, efficient and positive experience. If you thrive in a fast-paced environment, enjoy helping others and take pride in delivering exceptional service, we'd love to hear from you.

What’s in it for you?

  • Subsidised canteen
  • Paid volunteer day
  • Fantastic company discounts: Up to 80% off our stylish kitchen ranges and products
  • Access to Retail Trust
  • Flexible holidays: Buy up to five extra days with our holiday purchase scheme
  • Wellbeing support: Access to our virtual GP service and employee assistance platform 24/7
  • Lifestyle perks: Cycle to work scheme and savings on hundreds of top brands via our benefits app
  • A collaborative culture built on care, inclusion, and continuous improvement

What you’ll be doing:

  • Support internal and external customers via online chat, email and telephone
  • Respond to customer enquiries promptly and in line with agreed service levels
  • Provide accurate advice and solutions on products and services
  • Maintain accurate customer records and update systems accordingly
  • Escalate potential service issues and communicate updates effectively
  • Identify opportunities to improve processes and the customer experience
  • Achieve service standards and performance targets
  • Deliver a professional, proactive and customer-focused service at all times

Who we’re looking for:

  • Previous customer service or support experience
  • Excellent verbal and written communication skills
  • Strong telephone manner with the ability to listen, understand and respond to customer needs
  • Able to remain calm and professional when handling challenging situations
  • Strong problem-solving and organisational skills
  • Ability to work independently and collaboratively as part of a team
  • Positive, proactive and reliable approach, with a willingness to take ownership and use initiative
  • Good IT skills and experience maintaining accurate customer records
  • SAP experience would be advantageous
  • Eagerness to learn and develop knowledge of products, services and customer solutions

Why choose Magnet?

At Magnet, we bring over 100 years of heritage, but our focus is firmly on the future. As the UK’s leading kitchen specialist, our success is driven by the expertise, insight and innovation of our people.

We’re in the middle of an exciting transformation, with a real opportunity to shape how we work, grow and deliver for our customers. We’re always open to fresh thinking and new perspectives, so even if your experience doesn’t perfectly match, we’d still love to hear from you.

We’re committed to building a diverse and inclusive workplace. If you require any reasonable adjustments during the recruitment process, please let us know.

#Magnet #LiDNI

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against nobiaab-magnet's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on nobiaab-magnet's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    nobiaab-magnet's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.