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Open nowPosted 23 days ago

Agent Customer Service Center (m/f/n) (H/F)

Non renseigné

Where
Luxembourg
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Your applicationOpen nowAgent Customer Service Center (m/f/n) (H/F)Non renseigné · Luxembourg

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Non renseigné's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 23 days ago

The posting

Agent Customer Service Center (m/f/n) Département : Sales Luxembourg / Lieu : Esch-sur-Alzette / Contrat : CDI / Demande N° Vos tâchesVous garantissez une expérience client positive et un service de qualité sur l'ensemble des canaux de communication disponibles (téléphone, e-mail, Face à Face,) Vous gérez les demandes et les doléances des clients, vous proposez des solutions et vous faites un suivi pour assurer la résolution des problèmes Vous effectuez diverses tâches administratives (contrats, factures, requêtes complexes.)Vous transmettez des informations claires, précises et complètes aux clients et aux interlocuteurs internesVous incarnez la carte de visite de la société et collaborez à l'atteinte des objectifs du département pour renforcer la qualité et la cohérence du service offert à nos clients Vous respectez les procédures, les lignes directives et les normes de communication Vous informez régulier/ièrement le responsable des problèmes rencontrés et proposez des pistes d'amélioration Votre flexibilité vous permet de contribuer à d'autres tâches du service en cas de besoin Votre profilVous êtes détenteur d'un BAC ou équivalent Vos points forts sont l'écoute active et la résolution de problèmes Vous avez une attitude positive ainsi qu'un sens développé de la qualité et du service clientVous faites preuve de flexibilité et d'un fort esprit d'équipeVous possédez d'excellentes connaissances orales et écrites des langues française, allemande, anglaise et luxembourgeoise Notre offreL'opportunité de travailler pour un Groupe engagé dans la transition énergétique Une grande stabilité d'emploi et la possibilité d'évoluer au sein du GroupeUne culture d'entreprise positive avec des valeurs fortes Un salaire compétitif avec une évolution salariale annuelle, un bonus et une gratificationUn programme de formation continue dédié au développement de vos talents ainsi qu'à l'approfondissement de vos connaissances et compétencesDe nombreux autres avantages tels qu'une assurance pension complémentaire, un système de couverture complémentaire pour vous et votre famille, jours de congé, un parking privé, des chèques-repas, etc. Pour les candidatures externes, une copie récente de l'extrait du vous sera demandée en cas d'invitation à un entretien d'embauche.

Posting text belongs to the employer. Removal requests: contact us.

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Non renseigné's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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