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Open nowPosted 10 days ago

Customer Care - Services Team Officer (M/F/X) (H/F)

Non renseigné

Where
Luxembourg
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Your applicationOpen nowCustomer Care - Services Team Officer (M/F/X) (H/F)Non renseigné · Luxembourg

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Non renseigné's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 10 days ago

The posting

Premier/ière banque coopérative au Luxembourg, la Banque Raiffeisen a su évoluer au fil des années de manier/ière constant/ante et autonome tout en gardant à l'esprit les valeurs fondamentales qui la caractérisent. Forte de son ancrage local et de la parfaite connaissance de son périmètre d'action, la Banque Raiffeisen est une banque universelle indépendant/ante, proposant une gamme complète de produits. POSTE Contrat à plein temps ou possibilité de temps partiel à % - Assurer un support au réseau des agences dans certaines tâches administratives prédéfinies - Traiter de manier/ière qualitative les entrées en relation d'affaires, les modifications des entrées en relation d'affaires, les courriers retournés NPAI, etc - Préparer la révision des dossiers BC/FT des personnes morales et contacter les clients si nécessaire - Exécuter divers datacleansing et contacter les clients si nécessaire - Traiter les formulaire de contact ou de souscription à des produits en provenance du www ou de la banque en ligne - Détecter, décrire et transmettre les dysfonctionnements éventuels à la hiérarchie PROFIL - Titulaire d'un diplôme Bac ou une expérience professionnelle équivalente de minimum 3 ans - Bonnes connaissances des produits financiers et des services offerts par la Banque - Maitrise des politiques, procédures et instructions internes de la Banque relatives aux activités de la Banque Commerciale - Bonnes compétences rédactionnelles - Être autonome et proactif, travailler avec rigueur et précision - Capacité d'analyse et être orienté solution - Maîtrise des outils bureautiques (Word, Excel, Powerpoint...) - Excellente maîtrise du français et bon niveau d'anglais ; la connaissance de l'allemand et/ou du luxembourgeois constitue un atout

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