Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 8 days ago

Director of Engineering, PDLC Agents Platform (Hybrid - Seattle, WA)

Nordstrom32 open roles

Where
Seattle, WA
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDirector of Engineering, PDLC Agents Platform (Hybrid - Seattle, WA)Nordstrom · Seattle, WA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Nordstrom's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Nordstrom postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 8 days ago

Nordstrom median: 3 days open

The posting

Job Description

At Nordstrom, we're more than a luxury retailer – we're a company built on a foundation of customer service, innovation, and a relentless commitment to delivering the best experiences for our customers. Technology is at the heart of our ability to create these experiences, and we're on an exciting journey to leverage AI and agents to make those moments even more personalized, seamless, and impactful.

We're looking for a collaborative and forward-thinking Director of Engineering, PDLC Agents Platform to lead the strategy, development, and delivery of Nordstrom's agentic software delivery system — the platform that guides engineering teams from idea to shipped, production feature through named specialist digital worker agents (AI personas assigned to specific required gates in the delivery lifecycle, such as security, architecture, UX, process compliance, and SRE), persistent project memory, and enforced safety guardrails. This role sits at the center of Nordstrom's transformation towards an AI Native Operating Model for its product development lifecycle. The role owns the multi-agent platform that enables this transformation.

The platform spans the full breadth of a complex agentic system including orchestration, CLI based UI, context engineering, cost management, observability, evaluations, governance, reporting and integration with 3P coding agents (e.g. Claude Code) and models. You'll work closely with stakeholders across not just the central AI organization but all engineering teams across Nordstrom as well as all business and technical context owners for various domains. This is a highly technical leadership role where you'll build technology and cultivate a culture of engineering rigor, safe experimentation, and continuous learning. Experience with building agentic systems involving evaluations and context engineering is a requirement.

This role is offered as hybrid in Seattle, WA. Candidates must be available to work in office at the Nordstrom corporate headquarters a minimum of 4 days/week to be considered for this position.

A day in the life...

  • Set the Vision: Define the strategy and roadmap for the PDLC Agents Platform, aligned to Nordstrom's AI-Native Operating Model and broader business and technology goals.
  • Build the Paved Road: Lead development of the platform's digital worker (agent) fleet and the delivery lifecycle it enforces — project initialization, product design, development, ship and operate — so the compliant path is the fastest path.
  • Make Shipping a Real Gate: Own the platform's ship-time policy gate so no agent or change ships unless it's registered, instrumented, guardrail-wrapped, and eval-backed.
  • Collaborate Across Teams: Partner with Security, UX, Architecture, Data Science, Product, and the run-time control-plane team to define and enforce one policy-as-code spine — data classification (including PCI/PII boundaries), approved tools and models, and autonomy tiers — consistently at build time and run time.
  • Lead with Standards: Drive adoption of open agent standards — MCP (Model Context Protocol), A2A (Agent-to-Agent), and OTEL GenAI tracing — as the platform's framework-agnostic foundation, so authoring stays open rather than locked to one vendor.
  • Grow the Team: Build, mentor, and inspire a high-performing engineering team, and build a succession and talent pipeline of engineering managers and senior engineers.
  • Drive Operational Excellence: Establish best practices for the end-to-end agent lifecycle — build, ship, monitor, and retire — with an emphasis on scalability, security, and responsible autonomy.
  • Partner on Rollout: Work with domain engineering and business leaders (Merchandising, Customer Experience, and other pilot domains) to roll out AI-Native squads, confirm required guardrails run every cycle, and support teams as they progress up the autonomy "autopilot dial."

You own this if you have...

  • 10+ years of software engineering experience, with at least 5 years in leadership roles, including experience leading platform, developer-tools, or agentic/AI engineering teams.
  • Bachelor's degree in Computer Science, Engineering, or a related field (advanced degrees are a plus).
  • Have a strong technical background in agentic AI systems in production — coding agents, multi-agent orchestration, context engineering and agentic evaluations.
  • Understand build-time versus run-time governance trade-offs, and have designed or enforced policy-as-code controls in a regulated or high-stakes environment.
  • Are a natural collaborator and communicator, able to translate complex technical concepts for a variety of audiences and build strong partnerships across Security, Data Science, and Product.
  • Have a proven track record of hiring, mentoring, and growing engineering teams, with an ability to inspire and motivate others through a major platform migration.
  • Are passionate about using AI and agents to solve meaningful problems and create exceptional, trustworthy customer experiences.

We'd Love It If You Also…

  • Have working knowledge of agent standards and run-time governance tooling: MCP, A2A, OTEL GenAI, agent identity/on-behalf-of ("OBO") authorization, and AI gateway or observability platforms.
  • Have experience in retail, e-commerce, or other customer-focused industries with PCI (Payment Card Industry) or PII (Personally Identifiable Information) data-handling requirements.

#LI-Hybrid

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$200,500.00 - $332,000.00 Annual

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_20-21.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

© 2026 Nordstrom, Inc

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Nordstrom's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Nordstrom's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Nordstrom's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.