The posting
Agency
Safety
Division
70000075 Dept of Public Safety
Job Classification Title
Administrative Specialist I (S)
Position Number
60086593
Grade
NC08
About Us
The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard. Join us along with our more than 3,000 employees and 12,000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.
Description of Work
Start your journey towards success! The Office of Victim Compensation Services is currently accepting applications for a Claims Examiner. Continue reading to learn more about this exciting opportunity with the North Carolina Department of Public Safety (NC DPS).
This position responds to frequent requests from claimants, care providers, management and the general public about both specific claims and programmatic issues. The major purpose is to determine the eligibility of compensable expenses submitted under the Crime Victims Compensation Program. Since the bills are complex, determining eligibility will require an extensive knowledge of the program guidelines. The duties are: •Provides direct services to adult and child victims of violent crimes, in accordance with the powers and duties of the Crime Victims Compensation Division. •Establishes and maintains a resource network with health care and human services organizations. •Establishes and maintains a directory of service agencies which provide assistance to victims of violent crimes. •Implements a system of data collection and processing which will provide timely and accurate information for use by the Department, law enforcement and other public agencies, the media and General Assembly.
This position requires direct communication with various individuals within the organization including the Director, Commission Members and Legal Staff.
The primary purpose Of the Office of Victim Compensation Services Section (OVCS) is to serve the victims of North Carolina in various capacities through the two NCCS mandated programs comprised of – Crime Victim Compensation and Rape Victims Assistance. The Crime Victim Compensation Program reimburses citizens who suffer medical expenses and lost wages as a result of being an innocent victim of a crime committed in North Carolina according to NCGS Chapter 15B. This program works directly with the North Carolina Crime Victims Compensation Commission; whose primary purpose is to compensate victims of crime for certain monetary expenses that were incurred as the result of a violent act committed against them. The Rape Victim Assistance program provides free forensic medical examinations for victims of rape or sex offenses according to NCGS Chapter 143B-1200. Victims of rape, assault, child sexual abuse, domestic violence and drunk driving as well as the families of homicide victims are eligible to apply financial help.
The primary purpose Of the North Carolina Crime Victims Compensation Commission is to compensate victims of crime for certain monetary expenses that were incurred as the result of a violent act committed against them. The Office of Victim Compensation Services provides information and direct services as outlined in the General Statutes and NC Department Of Public Safety policy providing training to intra-agency and inter-agency personnel, conducting outreach to victims, communities, and agencies across NC. to ensure the utilization of the two programs. The Office of Victim Compensation Services develops victim service policies, procedures, and programs within DPS.
Knowledge Skills and Abilities/Management Preferences
Recruitment Range: $39,244.00 - $53,298.00
Posting closes at 11:59 p.m. the night before the end date.
This is a full-time position (40 hours per week, Monday – Friday, 8am – 5pm) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click here NC OSHR: Total Compensation Calculator. We value our employees and are committed to providing flexibility in work schedules. This position qualifies for teleworking on a part-time basis.
DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.
The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. Management Preferences, including Knowledge, Skills, and Abilities (KSAs), are not required but may be used to determine the pool of most qualified applicants. Managers may also choose to interview/select applicants who demonstrate Management Preferences.
All work history and education (including accurate dates of employment/attendance) must be documented on the application. Work experience may include internships, volunteerism, and full and part-time work. A complete, all-inclusive application maximizes an applicant’s potential to qualify for the position, as well as receive the highest possible salary if selected for the position. Salary will be based on relevant qualifications, internal equity, and budgetary considerations for the advertised position. Click here for more information and application resources.
Resumes may be attached as a supplement to the application but are not a substitute for a complete application.
Management Preferences
- Experience working with NCGS Chapter 1433-1200 and/or NCGS Chapter 15B.
- Experience working with state and/or local Victim Services.
- Experience writing reports and/or correspondence.
Experience conducting a variety of internal audits, including compliance, operational, information systems, financial, performance, investigations related to fraud, waste or abuse, and/or special reviews.
The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." PREA Hiring and Promotion Prohibitions Selected applicants for positions which are subject to PREA will undergo a PREA-specific background check. Our agency supports second-chance employment for individuals who were previously incarcerated, or justice involved, and we invite all potential applicants to apply for positions for which they may be qualified. Due to the nature of work performed in our agency, prior convictions and/or charges may prohibit employment for positions which are subject to PREA or other position-specific background checks.
Public Service Loan Forgiveness Program
For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.
Transcripts
- Attaching transcripts is optional; however, we recommend applicants attach unofficial transcripts to assist in providing credit for education including in substituting education gained for experience. Additionally, qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university.
- Applicants who earned college credit hours but did not complete a degree program must attach an unofficial transcript to receive credit for education.
- International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in eligibility. National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: https://www.naces.org/members.
Military Experience
- Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge - Member 4 or Service 2 form) to the application.
- Applicants seeking National Guard Preference: A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS). A former member of the North Carolina National Guard who served for at least 6 years and was discharged under honorable conditions must attach either a DD256 or NGB 22.
Due to the volume of applications received, we are unable to provide information regarding the status of your application. Please log in to your Workday account to check the status of your application. If you are selected for an interview, you will be contacted by the hiring manager. If you are no longer under consideration, you will receive an email notification when the position is filled.
For more information about the application process, please visit State Application Resources/Frequently Asked Questions. For technical issues related to your Workday applications, please place a support ticket. For basic information regarding employment with North Carolina State Government, please call (984) 236-0800. If there are any questions about this specific vacancy other than your application status, please contact Teresa Mitchell at [email protected]#OVS
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;
or equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Teresa A Mitchell
Recruiter Email:
