The posting
Job Description
At Northbay Health, the Emergency Department Technician is responsible and accountable for the delivery of patient care under the direction of the Registered Nurse. The Emergency Department Technician collects data and implements task specific functions as directed by the Registered Nurse. The Emergency Department Technician delivers care that is specific to the special behaviors / needs of the patient and that is age appropriate for the individual. The Emergency Department Technician will not delegate tasks to other individuals that have been delegated by the Registered Nurse. The Emergency Department Technician communicates pertinent patient information and responses to interventions to the appropriate nurses and documents in the medical record pertinent patient information and responses to interventions.
PRIMARY JOB DUTIES/RESPONSIBILITIES
- Provides direct patient care within scope of practice (See Addendum A).
- Delivers care that is specific to the developmental age and special needs/behaviors of the patient population served.
- Participates in patient/significant other teaching as delegated by RN. (see Addendum A)
- Maintains professional standards by participating in in-services, staff meetings, and conferences.
- Maintains currency in practice through participation in continuing education pertinent to clinical specialty.
- When assigned desk/monitor tech role, ensures all communications are accurately relayed and documented. Demonstrates appropriate phone etiquette. Documents calls as required.
- Collaborates with other members of the health care team.
- Ensures that all charts have the appropriate forms in place.
- Accurately completes assigned responsibilities in EHR.
- Collects, labels and files patient telemetry strips per department standard and as needed. Accurately identifies cardiac dysrhythmias. Measures and records PR, QRS, QT intervals and HR. Notifies appropriate patient care RN and/or Clinical Nurse Supervisor of critical monitor alarms/dysrhythmias.
- Promotes a safe environment for staff, patients, and family members.
- Maintains patient and family dignity and confidentiality.
- Accurately obtains and records patient vital signs and patient self-reported pain level in all settings of the ED, including in Triage.
- Rounds on patients in assigned area on hourly basis. Documents rounding activity on patient. Responds to patient call lights in timely manner.
- Orders supplies for and restocks department as assigned. Ensures adequate supplies are in patient rooms prior to end of each shift.
- Ensures patient safety standards are implemented when transporting patients, including safe hand off.
- Safely and appropriately applies restraints as directed by Physician or Allied Health Professional (AHP) or RN. Documents observations and patient data per policy.
- Consistently follows Infection Control and other regulatory requirements and protocols
- Assists in orientation of new technicians as requested.
- Notifies patient care RN immediately of patient complaints, changes in patient condition or abnormal findings.
- Shares responsibility and accountability with nurses for protecting and maintaining patients’ belongings.
- Demonstrates effective interpersonal skills by communicating, cooperating and providing assistance in a prompt and courteous manner.
- Recognizes and intervenes appropriately in critical situations, including but not limited to, fire, disaster, and violent patients.
- Notifies RN if suspect patient may be victim of domestic violence, elder abuse or a security threat.
Qualifications
Education:
- High School graduate or equivalent preferred.
Licensure:
- Current AHA or equivalent BLS.
- EMT, EMT-P certification preferred, or equivalent training or hospital experience required.
- ECG certificate preferred.
Experience:
- Minimum Six (6) months of related experience as an Emergency Medical Technician (EMT or Paramedic), Certified Nursing Assistant, or Medical Assistant, or equivalent experience (e.g. military experience).
Skills:
- Must successfully pass the telemetry test within 90 days from date of hire and on an annual basis.
- Must maintain competencies in skills, as assigned through annual skills training and in identified department training.
Interpersonal Skills:
- Excellent interpersonal skills in dealing with the public, patients, physicians, and co-workers.
- Ability to remain flexible and positive within a rapidly changing patient care environment.
About Us
Interpersonal Skills and Values
Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.
Why NorthBay Health
NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.
We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.
We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.
NorthBay Health Benefits Options
NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.
Compensation Structure
NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.
Remote Work Disclosure
NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.
Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.
Notice to Recruitment Agencies
NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.
More Information
Visit NorthBay Health Careers for recruitment FAQs and additional information.
