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Systems Administrator- AI Systems

Northwest Mississippi Community College33 open roles

Where
Senatobia, MS, United States
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Your applicationOpen nowSystems Administrator- AI SystemsNorthwest Mississippi Community College · Senatobia, MS, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Northwest Mississippi Community College's own form.

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The clock on this job

Early applications get read.

10.1% of postings close within 7 days. Measured by our own scanner across the market. Northwest Mississippi Community College postings stay open a median of 11 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.0%3 days
  3. 10.1%7 days
  4. 15.8%14 days
  5. 34.0%30 days
This job: posted yesterday

Northwest Mississippi Community College median: 11 days open

The posting

Job Description

The System Administrator – AI Systems is responsible for maintaining, optimizing, and supporting institution‑wide systems enhanced with AI and agent‑based automation. This role administers key platforms—including Oracle Fusion, Insightstream AI, and related AI agents—ensuring reliability, data integrity, and effective adoption across the institution. The position collaborates with functional leaders to implement best practices, support end users, and evaluate new technology solutions. This position will report to the Director of Information Systems.

GENERAL DUTIES AND RESPONSIBILITIES:

  • Collaborate with functional leads and college administrators to support effective adoption and utilization of AI processes and AI agents.
  • Evaluate, recommend, and implement new software solutions and system upgrades to enhance institutional operations.
  • Administer and maintain integrations with Insight Stream, AI agents within the Oracle Fusion system, and other critical applications.
  • Configure, install, and maintain AI software updates, customizations, and scheduled jobs to ensure AI systems are up-to-date and performing optimally.
  • Assist with the development and implementation of integrations for Insightstream AI and other AI‑enhanced systems, using APIs, scripts, and related tools to ensure data consistency and interoperability.
  • Develop and maintain technical documentation for system configurations, integrations, and operational procedures.
  • Monitor AI system performance and proactively identify and resolve issues to ensure optimal reliability and efficiency.
  • Communicate and coordinate with management and support teams during system outages or planned changes to minimize disruptions.
  • Perform other duties as assigned as by the Director of Information Systems.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge of Large Language Models (LLM), Artificial Intelligence, generative AI, and agentic systems.
  • Knowledge of cloud and on-premises systems used within higher education.
  • Understanding of API-based integrations (ex. REST, JSON)
  • Familiarity with AI prompt workflows, model configuration, or agent frameworks.
  • Knowledge of computer and server operating systems, including installation, configuration, and troubleshooting.
  • Knowledge of web technologies, including HTML, CSS, JavaScript, and browser compatibility.
  • Knowledge of database management systems and basic SQL for data queries and integrations.
  • Knowledge of applicable IT laws, regulations, and guidelines in an academic environment.
  • Strong organizational and project management skills to prioritize tasks and meet deadlines.
  • Effective written and verbal communication skills for collaborating with technical and non-technical stakeholders.
  • Strong customer service skills with the ability to de-escalate and resolve complex technical issues.
  • Technical expertise in system administration, integration, and database management.
  • Ability to diagnose, troubleshoot, and resolve complex technical problems efficiently.
  • Ability to plan, implement, and monitor projects, ensuring alignment with institutional goals.
  • Ability to identify, analyze, and resolve data discrepancies and system issues.
  • Ability to collaborate effectively with faculty, administrators, and staff to develop joint solutions and support best practices.

REQUIRED QUALIFICATIONS:

  • Associate degree in Computer Information Systems, Information Technology or a related field.
  • Two years of experience in an Information Technology role.
  • May consider any equivalent combination of experience, education and training which provides the required knowledge, skills and abilities.
  • Experience with enterprise systems or cloud‑based platforms is preferred but not required.
  • Must possess a valid driver’s license and be insurable by the College auto insurance policy.
  • Demonstrate knowledge and experience of using AI to accomplish efficiencies and goals of college departments

PREFERRED QUALIFICATIONS:

  • Bachelor’s Degree in Computer Science, Information Technology, Computer Information Technology or related field.
  • Two years of experience in a senior Information Technology position or direct involvement in systems administration for critical applications.
  • Experience supporting enterprise applications or cloud‑based platforms.
  • Demonstrated experience working in a higher education IT environment, supporting faculty and academic operations.

WORKING CONDITIONS:

  • Variances from regular working hours may be necessary to fulfill the responsibilities of the position.
  • Busy working environment with numerous interruptions.
  • Will be required to provide support to all locations and will require travel.

APPLICATION REQUIREMENT:

To apply, please submit and attach the following:

  • Application at www.northwestms.edu
  • Resume
  • Three (3) Professional References: Name, Organization, Email Address and Telephone Number
  • Application Deadline: Open Until Filled

About Us

Northwest Mississippi Community College is a two-year, open access public community college primarily serving 11 counties in northwest Mississippi. Our vision states that “Northwest Mississippi Community College transforms our students’ lives, enriches our communities, and strives for excellence in our educational programs and services.”

Accreditation

Northwest Mississippi Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award the Associate of Arts degree, the Associate of Applied Science degree and certificates in career education. Questions about the accreditation of Northwest Mississippi Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC’s website (www.sacscoc.org).

Equal Employment Opportunity Statement

Northwest Mississippi Community College does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation, gender identity, age, or status as a veteran or disabled veteran in all its programs and activities. Northwest Mississippi Community College prohibits sexual harassment and all forms of sexual violence, regardless of sex, gender identity or sexual orientation. The following have been designated to handle inquiries regarding non-discrimination policies: Americans with Disabilities Act of 1990/Section 504 of the Rehabilitation Act of 1973: Disability Support Services Coordinator, Tate Hall, P.O. Box 7046, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3309, e-mail address [email protected]; Title II of the Age Discrimination Act: Vice President for Finance and Administration, James P. McCormick Administration Building, P.O. Box 7017, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3216, e-mail address [email protected]; Title IX of the Educational Amendments of 1972/Title VII of the Civil Rights Act of 1964: (For student-related matters) Associate Vice President for Student Services and Enrollment Management, Tate Hall, P.O. Box 7010, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3409, e-mail address [email protected] or (for employment-related matters) Director of Human Resources, James P. McCormick Administration Building, P.O. Box 7038, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 560-5216, email [email protected].

Safety Statement

The safety and security of students, faculty, and staff is very important to Northwest Mississippi Community College. A copy of the Annual Security Report, published annually by the Campus Police Department, details Northwest policies and procedures regarding campus safety. A copy of the report, which contains the annual crime statistics report, is available online in the current Northwest Bulletin (www.northwestms.edu/bulletin) or on the Northwest website (www.northwestms.edu) and in printed form upon request from the Campus Police Office at (662) 562-3314.

Background Check Statement

Northwest Mississippi Community College is committed to providing a safe campus community. NWCC conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

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