Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 8 hours ago

Office Administrator and Advisor Support

NousTravel

Where
Los Angeles, CA, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOffice Administrator and Advisor SupportNousTravel · Los Angeles, CA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on NousTravel's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 8 hours ago

The posting

At NousTravel, we believe that exceptional client experiences begin with a supportive, collaborative team environment. We are seeking an organized, dependable, and service-focused professional to join our Santa Monica office and become an integral part of our growing team. This role is responsible for the day-to-day administration of the office while providing valuable support to our travel advisors, helping them deliver outstanding service to clients. SABRE GDS skills are a plus! Reporting to the Senior Vice President of Strategic Partnerships, the ideal candidate is a proactive team player who enjoys building relationships, thrives in a fast-paced environment, and takes pride in creating a welcoming and productive workplace.

Key responsibilities

Office operations

  • Oversee day-to-day office operations to ensure an efficient, welcoming workplace.
  • Evaluate office workflows and recommend improvements.
  • Manage mail, scan checks, and email accounting
  • Order key cards, office keys, business cards, and office supplies.
  • Manage lobby elevator access and security guest registration.
  • Arrange vendors for meetings and events, including catering and conference room audio/web setup.
  • Manage the office calendar and answer general phone inquiries.
  • Keep office and kitchen areas clean and organized daily, including running the dishwasher.

Advisor support

  • Serve as a primary point of contact for daily hotel program questions and escalate issues via FRONT App.
  • Monitor and respond to the Hotel Agent Support Desk within set response times.
  • Help advisors resolve hotel issues such as missing rates, booking problems, amenity disputes, and commission questions.
  • Escalate unresolved issues to hotel partners and close the loop with the advisor.
  • As scheduled, provide coverage support for advisors while they are on holiday or out of office, handling hotel-related client needs and booking issues until they return.

IT and administrative support

  • Serve as the on-site hands and eyes for NousTravel's remote IT team: set up and maintain monitors, printers, and other equipment, follow IT's direction to troubleshoot issues in person, and coordinate equipment deliveries and swaps.
  • Assist with additions and corrections to supplier contacts in the intranet supplier directory.
  • Assist departments with administrative processes, projects, and coordination needs.

Hotel Partnerships

  • Build and maintain relationships with key hotel partners, brands, and property contacts.
  • Represent NousTravel at industry events, supplier meetings, and client presentations as needed

Hotel program Administration -

RFP Process, As needed support of the program:

  • In partnership with management, help to optimize the NousTravel hotel program
  • As needed, assist hotel team with the annual hotel RFP list, based on advisor booking volume, client demand, and target markets.
  • As needed, assist w distribution of hotel RFPs and drive timely responses and follow-ups from properties.
  • Track RFP status, deadlines, and responses; summarize bids for review.
  • Audit hotel rate loading in the GDS against contracted rates and terms.
  • Ensure accuracy of hotel content and rate integrity, including amenities, rate codes, and cancellation policies.
  • Share program updates, new preferred properties, and promotions with advisors.
  • Log discrepancies, follow up with properties until corrected, and report recurring issues

This is a full-time office-based position, with availability for extended hours when necessary. Consistent and reliable attendance is required.

Required Skills/Abilities:

  • Exceptional verbal and written communication skills
  • Sabre GDS experience
  • Knowledge of Hotel Programs is a plus
  • MS Office
  • Excellent interpersonal and customer service skills
  • Outstanding ability to multitask managing multiple priorities
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skill
  • Ability to function well in a high-paced and at times stressful environment
  • Team player is very important

Education and Experience:

Prior experience as an office manager, or administrative/ executive support experience (Travel Industry experience required)

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times.

Must be able to travel as needed without restriction.

$28.00-$29.00 per hour

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against NousTravel's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on NousTravel's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    NousTravel's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.