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Open nowPosted today

Operations Manager

NOV647 open roles

Where
Pleasanton, TX, United States
Work mode
On site
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Your applicationOpen nowOperations ManagerNOV · Pleasanton, TX, United States
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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. NOV postings stay open a median of 19 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

NOV median: 19 days open

The posting

Job Description

  • Meet productivity, quality, service, revenue, and profit goals.
  • Set clear priorities, assign work, and follow through to timely completion.
  • Maintain a visible presence in production operations and engage with employees across shifts.
  • Build a skilled, engaged, and accountable team through coaching and regular feedback.
  • Resolve operational issues promptly and fairly and improve processes to reduce errors.
  • Maintain safe, clean, and orderly operations that meet company and facility standards.
  • Keep leadership informed of performance, risks, issues, and resource needs.

Responsibilities

Operations and customer service

  • Set the facility’s operating schedule and job priorities based on customer needs, available capacity, and delivery commitments.
  • Coordinate with Sales, customers, and Operations Supervisors on scheduling, quotations, special orders, and product delivery.
  • Resolve customer complaints when possible; escalate unresolved issues to the Sales Manager or Area Manager.
  • Monitor workflow and address delays, staffing needs, and operational issues promptly.
  • Provide regular activity reports and forecasts to leadership.

Employee leadership and communication

  • Maintain a regular, visible presence in production operations, including appropriate engagement with day- and night-shift employees.
  • Communicate expectations, assignments, priorities, and deadlines clearly.
  • Follow up on assigned work to confirm completion and promptly communicate delays or barriers.
  • Structure, staff, develop, evaluate, and motivate the organization to support operational objectives.
  • Coach employees, provide regular feedback, and address workplace concerns fairly.
  • Promote a safe, respectful, and collaborative workplace.

Facility, equipment, and safety

  • Conduct facility walkthroughs ensuring all HSE standards are being adhered too, and address maintenance and housekeeping issues.
  • Monitor facility equipment, schedule long-term maintenance, and coordinate required equipment updates with Engineering.
  • Ensure compliance with Corporate and Division policies, safety requirements, and applicable DOT regulations.

Program and documentation compliance

  • Ensure the Tuboscope SSE program is carried out properly, including completing and updating SSE documentation throughout the program; ensure required NHO activities are conducted.
  • Ensure required records and program documentation are accurate, current, and completed within applicable timeframes.

Financial and administrative controls

  • Monitor revenue and expenses consistently and maintain the constant knowledge of the operation’s financial information.
  • Maintain the monthly revenue tracking log, including accurate customer-specific pricing.
  • Develop, recommend, implement, and monitor annual budgets to support profitable growth and return on investment.
  • Adhere to company Finance and Human Resources policies.

Qualifications

  • Experience leading a team or coordinating operational work.
  • Relevant industry experience or education preferred.
  • Strong communication, organization, and problem-solving skills.
  • Ability to set priorities, manage competing demands, and follow assignments through to completion.
  • Ability to monitor operational and financial information and maintain accurate records.
  • Confidence providing feedback, coaching employees, and handling workplace concerns.
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