Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 13 days ago

Hybrid Entry Level Account Manager *Paid Training*

Nova 401(k) Associates24 open roles

Pay
$55,000 – $60,000 a year
Where
Houston, TX
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHybrid Entry Level Account Manager *Paid Training*Nova 401(k) Associates · Houston, TX

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Nova 401(k) Associates's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Nova 401(k) Associates postings stay open a median of 19 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 13 days ago

Nova 401(k) Associates median: 19 days open

The posting

We are hiring for January 2027! Are you a strong communicator who enjoys helping people solve problems and wants to build a meaningful career with room to grow? Nova 401(k) Associates is seeking motivated professionals to join our team as Associate Account Managers in January 2027. You'll receive paid training, industry credential support, and hands-on experience while working for a company that invests in employee development, embraces technology and innovation, promotes from within, and values work-life balance. If you're looking for a professional environment where you can learn, grow, and make a difference for clients every day, we'd love to hear from you.

Overview of the Position:

Nova 401(k) Associates is looking to fill Associate Account Manager (Customer Service) positions. The role will begin in January 2027. Associate Account Managers provide clients support on 401(k) issues over the phone. For example, Associate Account Managers may assist clients with census submission questions, submitting Form 5500, and other issues related to their 401(k) plan.

Associate Account Managers receive paid training. Nova supports Associate Account Managers obtaining industry credentials by paying for study time, exams, and professional membership fees. Excellent performers who obtain a QKA designation will be eligible to apply for other positions after 18 months. This is a hybrid role, and the Associate Account Manager will be required to work four days per week from our Houston, TX office and may work one day per week from home.

About Nova:

Nova 401(k) Associates is a vibrant third party non-producing administration firm. We have a nationally recognized sales team allowing us to grow continuously and provide advancement opportunities for our professionals.

Job Responsibilities:

  • Maintain a caseload of safe harbor clients
  • Maintain client and advisor relationships with a high active client retention rate
  • Manage and prioritize workload towards weekly goals in a results-oriented team environment
  • Consult with clients regarding plan operation and design
  • Follow-up by phone with clients about missing items
  • Assist firm-wide clients via the phone, video conference, or email with census submission issues, submitting Forms 5500, simple 401(k) questions, resetting passwords, troubleshooting web access, etc.
  • Work with other Nova departments, record-keepers, and advisors to ensure a great client experience
  • Document all client interactions in our workflow management system
  • Perform work according to Nova policies and procedures
  • Complete assigned training
  • Work towards obtaining an industry designation

Qualifications:

  • Bachelor’s degree
  • Customer service experience a plus
  • Excellent written communication skills and ability to compose a professional email
  • Excellent verbal communication skills and knowledge of phone etiquette
  • Excellent time management, organizational skills, and ability to multi-task
  • Experience with Microsoft Office and comfortable using a computer
  • Knowledge of VOIP phone systems a plus
  • Help desk experience a plus
  • Committed to lifelong learning and coachable

Salary and benefits:

  • Base Salary $55,000 - $60,000
  • Salaried, non-exempt position
  • Medical, dental, disability, and life insurance
  • Paid time off
  • 401(k) plan with employer match

Work Location/Hours:

  • Hybrid role
  • Must work in the Houston, TX office 4 days per week; may work 1 day per week from home
  • The role will begin in January 2027
  • Must be authorized to work for any US employer
  • Must attend regular video meetings via Microsoft Teams or equivalent
  • We will supply all necessary computer equipment
  • Work hours: standard business hours; 40 hours per week
  • You may choose a start time between 7:30 am and 8:30 am CST

Nova 401(k) Associates is an energetic and thriving national third-party administrator for retirement plans. We respond to all applications. If you do not receive a response, please check your junk or spam mail folder.

We get it. We listen. We communicate.

Click Here to review our Privacy Policy

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Nova 401(k) Associates's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Nova 401(k) Associates's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Nova 401(k) Associates's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.