The posting
Nova Maldives is seeking a passionate Assistant Boat Captain to join our soulful island resort!
What You'll Do
- Review schedules daily to prepare for transfers and excursions, understanding guest details and special requirements.
- Prepare and set up boats according to trip needs, ensuring sufficient supplies such as cold towels, beverages, First aids, and rain gear during wet seasons.
- Assist Captains Follow comprehensive checklists to ensure readiness and operational compliance for every trip.
- Ensure boats are clean, fully prepared, and positioned at guest jetties 30 minutes before departure with a groomed crew.
- Prioritize guest comfort and safety throughout all trips.
- Strictly adhere to Maldivian maritime laws and regulations; keep the Seaworthy certificate and Captain’s license on board.
- Maintain the boat and equipment in good working order; report and follow up on maintenance issues promptly with relevant departments.
- Manage boat safety equipment and conduct regular checks on life jackets, fire extinguishers, fuel systems, and navigation aids.
- Assess weather conditions and advise management on trip viability during adverse weather.
- Maintain constant communication with Resort Front Office, Airport team, and crew to coordinate arrivals, departures, and guest requests.
- Handle guest queries professionally and resolve any issues within your authority, and document all incidents thoroughly.
- Collect and relay guest feedback to improve service quality.
- Foster strong team spirit through positive attitude, cooperation, and supporting training initiatives.
- Follow all Resort Standard Operating Procedures, safety policies, and maintain impeccable personal grooming and uniform standards.
- Continuously seek opportunities to contribute ideas for service and operational improvements.
- Perform any additional duties as instructed by management or the Resort General Manager.
What We're Looking For
- Valid Boat Captain’s license in both inboard and outboard vessels and deep knowledge of maritime laws in the Maldives.
- Proven experience in operating and maintaining boats safely in similar hospitality or resort environments.
- Strong leadership skills with the ability to coordinate and motivate crew effectively.
- Excellent organizational skills to manage daily schedules, logistics, and maintenance requirements.
- Exceptional guest service focus with professionalism in communication and problem resolution.
- Ability to assess weather conditions and make sound operational decisions prioritizing safety.
- Good interpersonal skills to liaise proactively with guests, staff, and management.
- Committed to following strict safety, hygiene, and operational standards.
- Positive, proactive attitude with a willingness to participate in ongoing training and development.
- Strong teamwork orientation and flexibility to adapt in a dynamic resort environment.
Who we are
Nova Maldives, the soulful island resort nestled in the South Ari Atoll, believes in a greater calling than simply a lifestyle holiday destination. Its where people can live in the moment and immerse themselves into the spirit of the Maldives and the vibrant Nova community. Smart, playful, human, rooted and responsible, Nova embodies the very essence of the Pulse Hotels & Resorts brand. Its a refreshing take on the all-inclusive concept that extends beyond meals and services, Nova is about people taking the time to do what makes their soul happy.
