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Open nowPosted 14 hours ago

Front Desk Coordinator

NOVA Plastic Surgery and Dermatology3 open roles

Where
Ashburn, Virginia, United States
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Your applicationOpen nowFront Desk CoordinatorNOVA Plastic Surgery and Dermatology · Ashburn, Virginia, United States

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on NOVA Plastic Surgery and Dermatology's own form.

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted 14 hours ago

The posting

Overview Nova Plastic Surgery and Dermatology, is seeking a professional, friendly, and highly organized Front Desk Coordinator to join our team. In this full-time role, you will be the first point of contact for our patients and play a key part in creating a seamless and exceptional experience from the moment they arrive or call. This position is ideal for someone who thrives in a fast-paced environment, excels at multitasking, and takes pride in delivering outstanding customer service. Weekend and evening availability is required.

Key Responsibilities

  • Greet patients and visitors with professionalism, warmth, and efficiency.
  • Answer and manage a multi-line phone system; direct calls and provide exceptional customer service.
  • Schedule appointments for all providers across all locations.
  • Convert new leads into appointments and complete thorough follow-up with prospective patients.
  • Maintain a clean, organized, and efficient front desk and lobby environment.
  • Manage check-in/check-out processes, including collecting payments and ensuring accurate documentation.
  • Assist with administrative and office tasks that support smooth day-to-day operations.
  • Collaborate closely with fellow team members to ensure a cohesive, supportive work environment.
  • Uphold strict confidentiality and compliance with all HIPAA regulations.

Required Qualifications

  • Associate’s degree or 3+ years of relevant front office or administrative experience.
  • Previous experience in a medical front desk, receptionist, or customer service role.
  • Strong verbal and written communication skills.
  • Ability to multitask effectively in a fast-paced setting.
  • Exceptional attention to detail and ability to prioritize tasks.
  • Professional appearance, positive attitude, and a strong patient-service mindset.
  • Experience with scheduling software or EMR systems preferred.
  • Comfortable managing a high volume of phone calls and patient inquiries.

Work Environment

  • Fast-paced, patient-centered setting with a focus on high-quality care.
  • Predominantly will work at SkinLab; must be comfortable working at other locations as needed.
  • Supportive, collaborative team culture with an emphasis on professionalism and positivity.

Additional Requirements

  • Weekend availability is required
  • Strong commitment to providing an exceptional patient experience.
  • Submission of three professional references.

If you are passionate about delivering exceptional service and want to be part of a high-energy, growing practice, we invite you to apply and join the NOVA Plastic Surgery and Dermatology team!

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