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Open nowPosted 45 hours ago

Key Account Manager HVAC – B2B

NOVA Recruits

Where
Dendermonde, Belgium
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Your applicationOpen nowKey Account Manager HVAC – B2BNOVA Recruits · Dendermonde, Belgium

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on NOVA Recruits's own form.

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 45 hours ago

The posting

Ben jij sterk in klantenrelaties en heb je een goede technische kennis van HVAC? Dan is deze uitdaging iets voor jou!

Als Key Account Manager HVAC ben je het vaste aanspreekpunt voor een toegewezen portefeuille van B2B-serviceklanten. Je bouwt duurzame klantenrelaties uit en zorgt ervoor dat de dienstverlening vlot, professioneel en efficiënt verloopt.

Jouw takenpakket:

  • Fungeren als anspreekpunt voor jouw klanten en hun servicevragen.
  • Coördineren en dispatchen van techniekers.
  • Voorbereiden en opvolgen van de service-intake na overdracht door de projectleider.
  • Organiseren van regelmatige servicemeetings met klanten.
  • Opbouwen en onderhouden van een grondige kennis van de installaties en klanten.
  • Bewaken van de kwaliteit, gemaakte afspraken en servicelevels.
  • Opvolgen en analyseren van KPI's en voorstellen van procesverbeteringen.
  • Detecteren van commerciële opportuniteiten, zoals kleine projecten en uitbreidingen van bestaande onderhoudscontracten.
  • Actief bijdragen aan een uitstekende klantenbeleving.

Jouw profiel

  • Je hebt een goede technische basiskennis van HVAC binnen een B2B-omgeving.
  • Je begrijpt de belangrijkste HVAC-componenten, onderhoudscycli en technische storingen.
  • Je hebt ervaring in accountmanagement, servicecoördinatie of een gelijkaardige technische commerciële functie.
  • Je bent organisatorisch sterk en kunt vlot prioriteiten stellen.
  • Je werkt analytisch en gestructureerd en behoudt het overzicht.
  • Je communiceert professioneel, duidelijk en oplossingsgericht.
  • Je bent zelfstandig, klantgericht en neemt graag verantwoordelijkheid.
  • Je hoeft zelf niet aan installaties te sleutelen, maar kunt techniekers en klanten inhoudelijk ondersteunen.

Posting text belongs to the employer. Removal requests: contact us.

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