The posting
Job Description
As a Client Manager – Life Sciences, you will play a key role in growing NSF’s consulting business across North America.
This opportunity is designed for a commercially minded professional who enjoys understanding complex client challenges, developing solutions, building executive relationships, and turning those relationships into sustainable business growth.
Rather than taking a transactional approach to sales, you will operate as a trusted commercial partner to pharmaceutical manufacturers, pharmaceutical companies, healthcare organizations, and other Life Sciences clients. You will lead strategic conversations, uncover business needs, connect clients with NSF expertise, and develop consulting solutions that deliver meaningful value.
You will own opportunities from initial discovery through proposal development, negotiation, close, and account expansion while partnering closely with NSF consultants and subject-matter experts.
Responsibilities
- Develop and execute strategic commercial plans to grow revenue and expand NSF’s presence within targeted Life Sciences accounts and markets.
- Identify, develop, and convert new consulting and professional-services opportunities across pharmaceutical, healthcare, and related Life Sciences organizations.
- Serve as a strategic point of contact for key accounts, developing strong relationships with executive leaders, decision-makers, and other influential stakeholders.
- Lead consultative discovery conversations to understand client challenges, business objectives, regulatory pressures, operational needs, and future priorities.
- Translate client needs into compelling NSF solutions by partnering with consultants, technical experts, and internal stakeholders to develop tailored approaches.
- Build compelling business cases, proposals, presentations, and value propositions that demonstrate the commercial and strategic impact of NSF’s capabilities.
- Own the commercial sales cycle from prospecting and qualification through solution development, proposal, negotiation, and close.
- Proactively identify whitespace, cross-selling, and account-expansion opportunities within existing strategic relationships.
- Maintain a strong focus on new business development while building long-term client relationships that drive repeat and sustainable revenue.
- Negotiate complex agreements and commercial terms to create mutually beneficial client partnerships.
- Maintain a disciplined, forward-looking pipeline and provide meaningful revenue forecasts, opportunity assessments, and market insights.
- Monitor Life Sciences market trends, competitive activity, and evolving client needs to identify new areas of opportunity for NSF.
- Collaborate across NSF’s consulting, commercial, marketing, and technical teams to bring the right expertise to each client opportunity.
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Qualifications
- Bachelor’s degree, ideally with a business, commercial, scientific, or related focus.
- Demonstrated experience in consultative, solution-based, or professional-services sales.
- Experience working within or selling into the pharmaceutical or broader Life Sciences industry.
- Experience developing and managing large, complex commercial opportunities, including projects valued at $1M+.
- Demonstrated ability to engage and influence executive-level stakeholders.
- Experience coordinating internal resources and subject-matter expertise around strategic customer opportunities.
- Strong understanding of complex B2B sales environments involving multiple stakeholders and longer decision cycles.
- Experience using CRM platforms such as Salesforce to manage opportunities, pipeline activity, and forecasting. Preferred Qualifications
- Strong understanding of the pharmaceutical industry and the consulting or professional services supporting it.
- Professional experience in Life Sciences consulting, B2B solution sales, professional services, or strategic business development.
- Established network of decision-makers and industry contacts within the Life Sciences sector.
- Experience building new client relationships and expanding existing strategic accounts.
- Demonstrated ability to translate technical or regulatory expertise into a clear commercial value proposition.
- Experience partnering with consulting or technical teams to develop customized client solutions.
Salary Range: $72,000 - $118,000 base + a sales incentive plan
The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At NSF, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.
About Us
With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.
One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.
Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.
NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.
From research to patient, NSF's expert team provides comprehensive regulatory, quality and clinical support to pharmaceutical, biotech, medical devices, in-vitro diagnostics, and combination products clients across the product life cycle to navigate complex regulations and industry challenges.
