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Open nowPosted 3 days ago

Product Delivery Manager / Senior Product Delivery Manager

NTUC FAIRPRICE CO-OPERATIVE LTD

Pay
SGD 10,000 – SGD 15,000 a Monthly
Where
West, Singapore
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Your applicationOpen nowProduct Delivery Manager / Senior Product Delivery ManagerNTUC FAIRPRICE CO-OPERATIVE LTD · West, Singapore

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The clock on this job

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12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 3 days ago

The posting

Job Purpose

FairPrice Group is seeking an experienced Product Delivery Manager to lead technology initiatives across Front Office Solutions. The role will be responsible for driving end-to-end delivery of technology solutions that enhance customer experience, improve operational efficiency and support business needs. This includes managing project execution, stakeholder and vendor engagement, technology governance, risk and compliance, while ensuring solutions are reliable, scalable and fit for purpose.

Responsibilities

  • Lead end-to-end delivery of technology initiatives from planning and solution design through implementation and stabilisation
  • Manage project scope, timelines, budgets, dependencies and delivery risks
  • Coordinate business, technology and vendor teams to ensure successful delivery
  • Drive testing, deployment readiness, issue resolution and operational handover
  • Own and drive technology governance, risk and compliance activities across the Front Office Solutions portfolio
  • Lead the assessment of technology risks, control gaps and compliance requirements, working with relevant stakeholders to establish appropriate mitigation measures
  • Drive the implementation of regulatory technology changes, internal control improvements and audit remediation initiatives
  • Establish and maintain governance processes, control monitoring and reporting to ensure ongoing compliance and risk visibility
  • Work closely with Risk, Compliance, Cybersecurity, Audit and business teams to strengthen the overall technology control environmentStakeholder and vendor management: Build trusted partnership across business, technology, vendors to ensure alignment, timely decisions, and successful delivery
  • Continuous improvement and innovation: Drive continuous improvement by identifying opportunities to enhance business processes, customer experience, and operational efficiency through technology

Requirements

  • Bachelor’s Degree in Computer Science, Information Systems, Engineering or related discipline
  • Minimum 8–10 years of relevant experience in technology delivery, application management or digital transformation
  • Proven experience leading end-to-end technology initiatives involving multiple stakeholders, systems and vendors
  • Good understanding of enterprise applications, system integration and technology operations.
  • Experience in managing technology risks, regulatory requirements, internal controls and audit-related activities.
  • Strong experience in project planning, solution delivery, testing, implementation and operational readiness
  • Experience in retail or other customer-facing industries would be advantageous
  • Strong organisational and coordination skills
  • Ability to manage complex delivery environments involving multiple teams
  • Strong analytical and problem-solving capabilities
  • Structured and organised approach to managing complex delivery environments
  • Comfortable operating in fast-paced transformation programs

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