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Open nowPosted today

Specialist, Product Delivery

NTUC FAIRPRICE CO-OPERATIVE LTD

Pay
SGD 7,000 – SGD 10,500 a month
Where
West, Singapore
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Your applicationOpen nowSpecialist, Product DeliveryNTUC FAIRPRICE CO-OPERATIVE LTD · West, Singapore

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This job: posted today

The posting

Specialist, Product Delivery (Middle Office Solutions)

Company: FairPrice Group Department: Digital & Technology (Middle Office Solutions) Location: Singapore Employment Type: Full-Time Seniority Level: Mid-Senior level

About the Role

As a Specialist, Product Delivery within our Digital & Technology (Middle Office Solutions) team, you will act as the technical delivery anchor and domain subject-matter expert bridging front-end omnichannel solutions with core enterprise systems.

In this role, you will lead complex technical projects spanning retail merchandising and financial operations—governing integrations across space planning and planograms, promotion optimization, promotional financial booking flows, and SAP-based digital wallet/top-up architectures. Working closely with commercial COEs and engineering teams, you will orchestrate seamless connectivity across SAP ERP (S/4HANA), MuleSoft, GCP, SAP BTP, and specialized vendor platforms across our diverse store banners.

Key Responsibilities

1. End-to-End Project Delivery & Release Management

  • Go-Live & Cutover Execution: Orchestrate end-to-end production cutovers, data migration dry-runs, and go-live deployment schedules across multiple store formats (Super, Finest, Hyper, and Unity).
  • Hypercare & Operations Governance: Establish structured hypercare support models, track defect triage/remediation workflows, and ensure rapid post-deployment stabilization.
  • Change Advisory (CAB) & Reliability: Lead formal Change Advisory Board (CAB) submissions, operational risk assessments, and implementation approvals to safeguard platform uptime.
  • Continuous Platform Enhancement: Scope, evaluate, and prioritize functional change requests (CRs), access governance workflows, and platform optimization backlogs.

2. Domain Delivery: Space Management, Promotions & Financial Flows

  • Planogram & Space Management Solutions: Lead the technical delivery and interface design for space planning and planogram platforms, ensuring reliable sync between store layouts, category assortments, and execution systems.
  • Promotion Optimization & Scheduling: Oversee integrations with promotion optimization engines, price/rebate execution pipelines, and store operational schedules.
  • Promotion Booking & Financial Flows: Drive the end-to-end integration of promotion booking workflows, vendor rebates, and downstream accounting/financial settlements into SAP ERP, ensuring audit compliance and transaction integrity.

3. SAP Digital Wallet, Top-Up & Payment Architecture

  • Wallet & Stored-Value Mechanisms: Architect and deliver customer wallet mechanisms, top-up journeys, balance tracking, and ledger accounting powered by SAP backend integrations.
  • Payment & Settlement Integration: Define data pipelines and API contracts connecting front-end consumer apps, payment gateways, and SAP financial ledgers for real-time top-ups, transaction logging, and reconciliation.

4. Technical Architecture, Security & Vendor Leadership

  • Architecture Governance (KDD & EA): Author comprehensive Key Design Decision (KDD) documentation and secure Enterprise Architecture (EA) approvals for middleware pipelines (MuleSoft, GCP microservices, SAP BTP).
  • Vendor & Partner Management: Direct external engineering and development partners, establishing technical acceptance criteria, SOW milestones, and delivery cadences.
  • Stakeholder Enablement: Partner closely with Commercial Asset Centres of Excellence (COEs), Finance, and Store Operations to deliver operational playbooks, user training, and rollout governance.
  • Identity & Access Administration: Oversee enterprise identity and access controls, including Okta and SAP Identity Authentication Services (IAS) profiles, secure vendor VPN provisioning, and license optimization.

What We Are Looking For

  • Experience: 5–8+ years of technical delivery, solutions delivery, or enterprise systems integration experience within retail, omnichannel commerce, or consumer financial platforms.
  • Retail Domain Expertise:
  • Demonstrated subject matter expertise in space planning, macro/micro space management, and planogram integration tools.
  • Strong knowledge of promotion optimization systems and the end-to-end financial accounting and settlement flows for retail promotion bookings and vendor funding.
  • SAP Wallet & Payment Experience: Proven experience designing and delivering digital wallet ecosystems, stored-value accounts, and top-up mechanisms tightly integrated with SAP backbones (SAP ERP / S/4HANA Financials / SAP BTP).
  • Integration & Cloud Architecture: Hands-on working knowledge of enterprise middleware and cloud platforms (MuleSoft, SAP BTP, GCP microservices, REST/SOAP APIs, and event-driven architectures).
  • Release & Governance Disciplines: Proven track record running formal CAB processes, cutover runbooks, rollback plans, and defect resolution cycles using Jira, ServiceNow, or equivalent ITIL toolsets.
  • Identity & Security Standards: Familiarity with modern authentication protocols (SSO, SAML/OIDC) and platforms such as Okta or SAP IAS.
  • Education & Credentials: Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or equivalent practical experience. Certifications in SAP, Cloud Architecture, or Agile/PMP are strong advantages.

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