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Open nowFirst seen 87 days ago

Compliance Representative

Nu Skin18 open roles

Where
Tokyo, Japan
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Your applicationOpen nowCompliance RepresentativeNu Skin · Tokyo, Japan
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Nu Skin's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. Nu Skin postings stay open a median of 16 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: first seen 87 days ago

Nu Skin median: 16 days open

The posting

■ 職務概要

当社会員の規約違反トラブルを解決するためのデータ収集と当該トラブル解決のための電話等によるコミュニケーション、及び、その状況報告等の関連事務作業までをご担当頂きます。

会員が規約に違反されている場合に、その事実をデータで確認し、注文に関わる案件であれば注文差し止めをして頂きます。

状況や結果をアメリカ本社へ報告するため英文読解と英作文能力は必須です(英会話力不問)。オンラインの翻訳ツールなどは自由にお使いいただけます。

■ 具体的な職務内容

  • 会員の消費者トラブル、規約違反についてモニター及び実態調査し、当人や関係者に電話等で是正指導する。
  • 不正注文検出作業及びその情報に基づき内容を確認し、カード不正利用などの事実が判明した場合は注文差し止めの対応を実施。
  • 当社登録会員規約に関する違反調査の結果をアメリカ本社へ報告する。
  • 発生している問題傾向を分析し、再発防止に向けた改善案、トレーニング、マテリアル、情報発信、などの提案、作成、運営を行う。
  • 本社からの依頼(ガイドライン作成、改訂、調査フローの見直し)について、日本国内での実施に問題がないか検証し、実施する。必要に応じて関係部署、本社と協議調整を行う。

■ 応募資格

  • 電話専任業務の経験がある方
  • どのような状況でも円満且つ適切にコミュニケーションできる方
  • 社会人経験3年以上で45歳以下の方
  • 守秘義務を果たし、慎重に情報を取り扱う注意力のある方
  • 英文読解/英作文力のある方(英会話力は不問)
  • マイクロソフトWord、Excel、Outlook、を業務で使いこなしている方
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