The posting
- Supervise and coordinate daily restaurant operations to ensure smooth and efficient service.
- Oversee service staff, assign duties and arrange work schedules.
- Monitor staff attendance, performance and work discipline.
- Ensure high standards of customer service and handle customer feedback or complaints.
- Monitor food and beverage service quality and ensure customer satisfaction.
- Ensure compliance with food hygiene, workplace safety and cleanliness standards.
- Monitor inventory, stock levels and assist with ordering food and beverage supplies.
- Monitor daily sales, cash handling and payment transactions.
- Assist in controlling operational costs and minimising wastage.
- Train, guide and supervise new and existing employees.
- Coordinate with kitchen staff to ensure timely and accurate food orders.
- Conduct regular checks on dining areas, service stations and restaurant facilities.
- Prepare daily sales and operational reports for management.
- Assist the Restaurant Manager in implementing operational policies and procedures.
- Perform other duties as assigned by Management.



