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Open nowPosted 9 days ago

Senior Systems Engineer - Service Provider

Nutanix905 open roles

Where
Tokyo, Japan
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Your applicationOpen nowSenior Systems Engineer - Service ProviderNutanix · Tokyo, Japan

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This job: posted 9 days ago

The posting

Nutanix（ニュータニックス）について

”Hungry, Humble, Honest, with Heart.” Nutanixは、あらゆる場所のあらゆるアプリやデータを実行・管理できる単一のプラットフォームを提供する、ハイブリッドマルチクラウドのグローバルリーダーです。インフラストラクチャの複雑さを排除するだけでなく、エンタープライズにおけるAI（人工知能）の活用やクラウドネイティブな開発を強力に後押しし、お客様がITの運用管理から解放され、ビジネスのイノベーションに集中できる環境を実現しています。私たちは「Hungry, Humble, Honest, with Heart（ハングリーに、謙虚に、誠実に、そして心を込めて）」というコアバリューを胸に、常に学び、チームで協働しながらお客様の成功に貢献しています。

ポジションの魅力・ミッション

「日本のビジネスを支える大手企業のインフラを、クラウドテクノロジーで根本から変革する」 本ポジションでは、サービスプロバイダーのお客様を担当し、お客様のビジネス変革（DX）を技術面からリードするSenior Systems Engineer（SE）を募集しています。

当社のSEは、単なる製品説明にとどまらず、お客様のビジネス課題を深く理解し、最適なクラウドテクノロジーの活用方法を提案する「信頼できる技術パートナー（Trusted Advisor）」です。お客様の働き方やビジネスモデルを大きく変革するチャンスとやりがいに満ちた、非常にスケールの大きなポジションです。

チームについて

Nutanixのプリセールス組織は、グローバルで800名以上の高い技術力と顧客志向を兼ね備えたプロフェッショナル集団です。 今回募集するサービスプロバイダーSEチームは、通信業界のエンタープライズ（大手）顧客を担当する専任チームです。サービスプロバイダー営業チームと強力なタッグを組み、プリセールスコンサルティング、技術ガイダンス、ハンズオン支援を通じて、お客様のビジネスニーズに寄り添った最適なソリューションの設計と提案を行っています。

主な業務内容

エンタープライズ営業チームと緊密に連携しながら、通信業界やMSPにおける営業機会の創出から技術評価（PoC/PoV）の成功までを技術リーダーとして牽引していただきます。

  • 戦略立案とソリューション提案
  • お客様が直面する課題を把握し、Nutanixソリューションの価値とメリットを的確に訴求
  • 営業チームと協働したアカウント戦略の策定、技術的ソリューションの設計、提案資料の作成
  • ホワイトボードセッション、ワークショップ、製品デモ、PoC/PoVなどの実施を通じた提案活動の推進
  • ステークホルダーとの連携・関係構築
  • お客様との強固な信頼関係を築き、技術面での主要窓口（技術アドバイザー）として対応
  • 社内の各チーム（グローバルのプロダクトマネジメントやエンジニアリングチーム等）へ顧客のフィードバックを提供し、製品改善に貢献
  • プリセールスチーム内で協力し、効率的かつプロフェッショナルに技術承認を獲得
  • 専門性の追求とアンバサダー活動
  • Nutanix製品の特定領域における専門家（SME）としての立ち位置を確立し、社内外での技術的プレゼンスを向上
  • IT投資トレンドに対する深い理解
  • 新機能や最新技術、業界トレンドへの継続的なキャッチアップ

求める経験・スキル（必須）

  • 顧客対応を伴う技術職としての実務経験（目安：6〜9年程度）
  • プリセールスエンジニアとしての実務経験（目安：3〜5年程度）
  • 複雑な技術内容を分かりやすく説明し、最適なソリューション戦略を提案できる高いプレゼンテーション力とコミュニケーション能力
  • 高い技術理解力と、新しい技術・変化する市場に対する柔軟な適応力
  • 複数プロジェクトの同時進行管理と、適切な優先順位付けができる自己管理能力
  • 社内外の複数ステークホルダーと円滑に連携できる協働姿勢
  • 英語力：読解・文書作成（必須）。会話はビジネスレベルが望ましい
  • 弊社のコアバリュー（Hungry, Humble, Honest, with Heart）に共感いただける、高い倫理観とプロフェッショナリズム

歓迎スキル・経験（WANT）

  • データセンター／クラウド技術（ストレージ、仮想化、パブリッククラウド、Kubernetes、データベース、オートメーション等）におけるプリセールス経験
  • Nutanix製品に関する深い技術知識、および特定技術領域での専門性（SME）
  • 後進のメンター経験や新人育成の経験

About Nutanix

”Hungry, Humble, Honest, with Heart.” Nutanix is a global leader in hybrid multicloud, providing a single platform to run and manage any app and data anywhere. By eliminating infrastructure complexity, we strongly support enterprise AI adoption and cloud-native development, freeing customers from day-to-day IT operations so they can focus on business innovation. Embracing our core values of "Hungry, Humble, Honest, with Heart," we continuously learn and collaborate as a team to drive customer success.

Role & Mission

"Transforming the infrastructure of Japan's leading enterprises from the ground up with cloud technology." We are seeking a Systems Engineer (SE) to manage top-tier enterprise accounts in Japan, leading their digital transformation (DX) from a technical perspective.

Our SEs go beyond simple product demonstrations; they act as "Trusted Advisors" who deeply understand customer business challenges and propose the optimal use of cloud technologies. This is a highly impactful and rewarding position with the opportunity to significantly transform how our customers operate and do business.

About the Team

The Nutanix presales organization is a global team of over 800 highly skilled and customer-centric professionals. The Enterprise SE team you will join is dedicated to managing large enterprise accounts across various industries. Working hand-in-hand with the Enterprise Sales team, we leverage presales consulting, technical guidance, and hands-on support to design and propose optimal solutions tailored to our customers' business needs.

Key Responsibilities

Working closely with the Enterprise Sales team, you will act as a technical leader, driving engagements from the creation of sales opportunities to the successful execution of technical evaluations (PoC/PoV).

  • Strategic Planning & Solution Proposal
  • Understand customer challenges and accurately articulate the value and benefits of Nutanix solutions.
  • Collaborate with the sales team to develop account strategies, design technical solutions, and create proposal materials.
  • Drive proposal activities through whiteboard sessions, workshops, product demos, and PoC/PoV execution.
  • Stakeholder Collaboration & Relationship Building
  • Build strong, trusting relationships with customers, serving as their primary technical point of contact (Technical Advisor).
  • Provide customer feedback to internal teams (e.g., Global Product Management and Engineering) to contribute to product improvements.
  • Collaborate within the presales team to obtain technical approvals efficiently and professionally.
  • Pursuit of Expertise & Ambassador Activities
  • Establish yourself as a Subject Matter Expert (SME) in specific Nutanix product areas, enhancing our technical presence both internally and externally.
  • Develop a deep understanding of business operations and IT investment trends within your assigned industries (e.g., Manufacturing, Finance).
  • Continuously catch up on new features, latest technologies, and industry trends.

Required Experience & Skills (MUST)

  • 6–9 years of experience in a customer-facing technical role.
  • 3–5 years of experience as a Presales Engineer.
  • Excellent presentation and communication skills to clearly explain complex technical topics and propose optimal solution strategies.
  • Strong technical understanding and flexible adaptability to new technologies and changing market landscapes.
  • Strong self-management skills to concurrently manage multiple projects and prioritize effectively.
  • Collaborative mindset to work smoothly with diverse internal and external stakeholders.
  • English proficiency: Reading and writing (Required). Business-level speaking is highly preferred.
  • High ethical standards, professionalism, and a strong resonance with our core values (Hungry, Humble, Honest, with Heart).

Preferred Experience & Skills (WANT)

  • Presales experience in data center/cloud technologies (storage, virtualization, public cloud, Kubernetes, databases, automation, etc.).
  • Deep technical knowledge of Nutanix products and expertise (SME) in specific technical domains.
  • Experience mentoring junior staff or training new employees.
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