Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 9 days ago

Intern - NDR Calling

Nutrabay29 open roles

Where
New Delhi
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIntern - NDR CallingNutrabay · New Delhi

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Nutrabay's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.3%7 days
  4. 17.6%14 days
  5. 34.3%30 days
  6. 43.5%60 days
This job: posted 9 days ago

The posting

Job Role - Intern - NDR Calling

Key Responsibilities:

1. NDR Calling & Customer Coordination

  • Make outbound calls to customers whose orders have failed delivery attempts.
  • Understand customer concerns and provide appropriate delivery-related support.
  • Handle high call volumes with patience, politeness, and professionalism.

2. NDR Validation & Resolution

  • Verify and validate courier NDR remarks against undelivered shipments.
  • Coordinate with the Logistics team for re-attempts, address corrections, or customer instructions.
  • Escalate delivery-related issues to the concerned team whenever required.

3. Calling Records & System Updates

  • Maintain accurate call records and update the system with relevant remarks after every call.
  • Ensure customer responses and delivery instructions are captured correctly.
  • Follow defined daily calling targets and TAT for issue resolution.

4. RTO Reduction & Operational Support

  • Follow up on pending NDR cases to support successful delivery attempts.
  • Work closely with internal teams to reduce RTO and improve delivery success rate.
  • Support the Logistics team in identifying recurring customer or delivery issues.

Key Traits Required

  • Strong verbal communication and interpersonal skills.
  • Patience, politeness, and a customer-focused attitude.
  • Comfortable handling high call volumes and working in a fast-paced environment.
  • Good listening and problem-solving abilities.
  • Strong attention to detail and accuracy in system updates.
  • Proactive approach toward pending cases and closures.

Skills Required

  • Fluency in Hindi and English.
  • Basic computer literacy and typing skills.
  • Basic knowledge of MS Excel / Google Sheets.
  • Ability to manage multiple tasks and high call volumes.
  • Customer service and communication skills.

Qualification

  • Graduate in any discipline.
  • Freshers and candidates with internship experience in customer support, calling, logistics, or ecommerce are welcome.

Work Experience: 0–1 year / Fresher

Working Days: Monday – Saturday

Location: Delhi/NCR

Location: Delhi NCR (Work from Office)

Perks:

  • Friendly atmosphere
  • High learning & personal growth opportunity
  • Flexible Timings
  • Diverse work environment

Why Nutrabay:

We believe in an open, intellectually honest culture where everyone is given the autonomy to contribute and do their life’s best work. As part of the dynamic team at Nutrabay, you will have a chance to learn new things, solve new problems, build your competence, and be a part of an innovative marketing-and-tech startup that’s revolutionising the health industry.

Working with Nutrabay can be fun and a place of unique growth opportunities. Here you will learn how to maximise the potential of your available resources. You will get the opportunity to do work that helps you master a variety of transferable skills, or skills that are relevant across roles and departments. You will feel appreciated and valued for the work you deliver. We are creating a unique company culture that embodies respect and honesty, which will create more loyal employees than a company that simply shells out cash. We trust our employees and their voice and ask for their opinions on important business issues.

About Nutrabay:

Nutrabay is the largest health & nutrition store in India. Our vision is to keep growing, have a sustainable business model, and continue to be the market leader in this segment by launching many innovative products. We are proud to have served over 1 million customers to now, and our family is constantly growing.

We have built a complex and high-converting eCommerce system, and our monthly traffic has grown to a million. We are looking to build a visionary and agile team to help fuel our growth and contribute towards further advancing the continuously evolving product.

Funding:

We raised $5 million in a Series A funding.

Nutrabay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, colour, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, race, ethnicity, religion or any other characteristic protected by applicable local laws, regulations and ordinances.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Nutrabay's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Nutrabay's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Nutrabay's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.