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ClosedPosted 151 days ago

Customer Service and Dispatch Rep.

Oasis Plumbing, Heating & Cooling3 open roles

Where
5736 N Western Ave, Chicago, IL 60659

This posting closed on 2026-10-23. 3 other Oasis Plumbing, Heating & Cooling postings are live.

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Still open, like this oneLive
  1. HVAC Service Technician28d agoOasis Plumbing, Heating & Cooling · 5736 N Western Ave, Chicago, IL 60659
  2. Journeyman Plumber28d agoOasis Plumbing, Heating & Cooling · 5736 N Western Ave, Chicago, IL 60659
  3. HVAC Lead Installer28d agoOasis Plumbing, Heating & Cooling · 5736 N Western Ave, Chicago, IL 60659

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Oasis Plumbing, Heating & Cooling postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 151 days ago

Oasis Plumbing, Heating & Cooling median: 2 days open

The posting

Hybrid Dispatcher / CSR Oasis HVAC – Chicago, IL

$24/HR | Hybrid Schedule | Full-Time

Location: 5736 N Western Ave, Chicago, IL 60659

Oasis HVAC is looking for a Hybrid Dispatcher / CSR to help support our growing service department. This role combines customer service, scheduling, and dispatch responsibilities in a fast-paced home service environment.

This position offers a hybrid schedule: • Thursday & Friday – In Office • Saturday, Sunday & Monday – Fully Remote

We are looking for someone dependable, organized, and comfortable handling customer calls while coordinating technicians efficiently.

What You’ll Do • Answer inbound customer calls professionally and efficiently • Schedule service appointments and manage dispatching • Coordinate technician routes and communicate schedule updates • Assist customers with questions and appointment needs • Maintain accurate notes and job information in the system • Help manage weekend and after-hours scheduling needs

What We’re Looking For • Previous dispatching and/or CSR experience preferred • Strong communication and multitasking skills • Ability to stay calm in a fast-paced environment • Reliable home office setup with stable internet for remote shifts • Strong customer service mindset • Experience with ServiceTitan or similar software is a plus

What We Offer • $24/hour • Hybrid work schedule • Full-time stable position • Growing company with advancement opportunities • Team-oriented environment

Full Benefits!

If you enjoy helping customers, staying organized, and keeping operations running smoothly, we’d love to hear from you

Posting text belongs to the employer. Removal requests: contact us.

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