The posting
Last Mile Logistics Manager — Job Description
📌 Position: Last Mile Logistics Manager
Location: Singapore
Reports to: Operations Manager / Director
✅ Key Responsibilities
🚚 Operations Management
- Plan, organize and oversee daily last-mile delivery operations to ensure on-time delivery
- Manage delivery routes, schedules and driver allocation for maximum efficiency
- Monitor delivery performance, resolve operational issues and ensure smooth daily flow
- Coordinate with warehouse, sorting teams and drivers to ensure timely dispatch and collection
- Ensure proper handling, loading and protection of all parcels and goods
👥 Team Management
- Lead, train and supervise delivery drivers and last-mile operations staff
- Manage shifts, attendance and leave scheduling
- Conduct briefings, ensure safety compliance and maintain team discipline
- Motivate the team to meet delivery targets and service standards
📊 Performance & Cost
- Track KPIs: on-time delivery rate, delivery success rate, cost per delivery, driver productivity
- Prepare daily/weekly operation reports
- Identify bottlenecks and implement improvements to reduce costs and increase efficiency



