The posting
Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You’ll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world. Why join OCLC? OCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions—performance, experience, and skills—along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being. We know the best ideas don’t always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We’re committed to your success—both personally and professionally. Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs. Free use of our on-site fitness center, gym sports, group exercise classes, and game room Onsite catering and cafeteria subsidized by OCLC Health and wellness events Work environments with individual and team spaces and the latest technology tools Paid parental leave and adoption assistance Tuition reimbursement and Public Service Loan Forgiveness eligibility Company-subsidized pricing on local tickets and memberships Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact. The job details are as follows: The Product Manager, WorldCat, owns the development and delivery for OCLC’s data ingest and enrichment services and the integration of WorldCat data across products. This role advances modernization of the data infrastructure, and services that make WorldCat an entity-first semantic data layer — extending data ingest pipeline capabilities, data enrichment mechanisms, and data interoperability across established and emerging data infrastructures. Partnering closely with external stakeholders and internal cross-functional teams, the Product Manager drives product direction to translate market needs into innovative solutions. Responsibilities Product Strategy and Planning Oversees market analysis and develops product strategy and business cases for WorldCat. Assesses new technology and adds value to existing products by improving features to create best in class solutions, build and scale platform capabilities, and reduce costs. Produces and maintains the product roadmap. Collaborates on release plans with Development. Collaborates with Finance on budgets and forecasts. Leadership and Management Provides leadership to cross-functional product workgroups. Leads Product management meetings. Resolves conflicts and drives consensus. Facilitates collaboration and communication and secures commitment between Development and Product Management and other divisional workgroups towards achievement of common goals. Develops and monitors progress on product roadmap. Product Marketing Oversight and Consultation Assists in developing strategies for customer acquisition and retention; manages relationships with user groups. Collaborates with the marketing and sales team in the generation of compelling marketing and awareness plans/presentations. Understands how and when to commission market research to develop and maintain expertise in markets served, alternative services, new technology, and related standards. Can generate appropriate information for market sizes by sector / territory and can generate market penetration statistics. Analyzes reasons for OCLC product wins and losses against competition in the metadata/entity data space and provides meaningful input to product planning. Defines and rationalizes user personas. Produces market/sector white papers. Consultation on Portfolio Planning Provides input into portfolio business plans, roadmaps, strategies, metrics, and progress reports and reviews. Qualifications Minimum Required Bachelor's degree or equivalent experience 2 to 4 years of experience in product, project, or program management 2 to 4 years of experience supporting online/database services, preferably for libraries or adjacent organizations (publishers, aggregators, cultural heritage institutions) Experience with linked data schemas, architecture and technologies (RDF, BIBFRAME, schema.org, ontologies, SPARQL), ideally within libraries, archives, or bibliographic/cultural heritage metadata contexts. Demonstrated knowledge and use of AI in day-to-day workflows and product development Well-developed verbal and written communication skills, and the ability to synthesize complex information into simple and persuasive messages for both technical and non-technical audiences Strong understanding of the Product Lifecycle model Demonstrated collaboration and able to work effectively with engineers, data scientists, other product teams and colleagues, and external users. Experience defining and launching new idea or product concepts Desired but Not Required Master’s in library & information science, or equivalent combination of education and experience 2 to 4 years of experience in library services or library management systems Working knowledge of linked data / semantic web concepts and entity-based data models (e.g., BIBFRAME, IFLA LRM) Experience leading cross-functional workgroups Knowledge of OCLC products and services Working Conditions: Normal office environment. ADA/EAA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Don't see a role that fits just yet? Send your resume to our Talent Acquisition Team for future opportunities! Who we are: We are a non-profit global technology company that develops innovative services for libraries. Together with member libraries, we connect people to the resources they need to learn and grow, and ultimately, to transform the world. We connect libraries to other libraries, making their work more efficient and effective. Our large-scale, high-performance cloud computing services enable libraries to share data, work, and resources to save money and better serve their communities. What we do: We are dedicated and passionate about libraries—and helping them change lives. Our goal is to provide innovative technologies for every library to help them meet the demands of a rapidly changing digital world. Our success depends on our ability to deliver new, high-quality features and stable, scalable solutions for libraries. Live our values: New ideas. Open dialog. Hard work. Recognition. Purpose. We offer a dynamic, fulfilling work environment that is productive, collaborative, innovative—and fun. We are consistently rated among the top employers within Central Ohio and across the IT landscape. There is a strong, team-based culture where everyone is appreciated and focused on common goals. You will make a difference. OCLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you are interested in applying for employment with OCLC and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at +1-614-764-6000 or email at [email protected]
